02 Refresh - easy to walk away? - HotUKDeals
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02 Refresh - easy to walk away?

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I am looking for a cheap IPhone for my son. I've seen the posts about the 5s for £154 on O2 refresh and loads of people saying that you just pay off the price of the phone, get it unlocked and then ca…
leyloleylo Avatar
2m, 2w agoPosted 2 months, 2 weeks ago
I am looking for a cheap IPhone for my son. I've seen the posts about the 5s for £154 on O2 refresh and loads of people saying that you just pay off the price of the phone, get it unlocked and then cancel walk away from the seperate airtime contract with out penalty. It seems too good to be true and I have read people saying it was loads of hassle. So - is it really that easy or is it going to be a nightmare to sort?
leyloleylo Avatar
2m, 2w agoPosted 2 months, 2 weeks ago
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Responses/page:
#1
It's really really easy, I've done it many times. Order the phone, when it arrives, call and ask to pay off the device plan, ask to unlock the decide and tell them you want to cancel the airtime. I did this on 2 iPhone 5c's a few week ago
#2
caironjake
It's really really easy, I've done it many times. Order the phone, when it arrives, call and ask to pay off the device plan, ask to unlock the decide and tell them you want to cancel the airtime. I did this on 2 iPhone 5c's a few week ago
Many thanks.
#3
Very easy got a iPhone SE for 240 other week as my cousin wanted one and there 320+ new.

No issues at all
#4
I had a nightmare.
Charged the full contract price when I cancelled the airtime, then had the hell of around 8 calls to unbelievably bad Customer Service (in South Africa??). I am 100% not the only one, but could've been unlucky.
Shame as there are some great offers.
#5
If you go for it, once you have paid off the phone make sure you cancel the direct debit from your account. That way they cant take any more money off you.
I kept getting text and emails stating different amounts I was due. I contacted them and complained via email and facebook page. Facebook was the better option as they contacted me and gave my other account a £20 credit for all the hassel and was told to ingnore the text and emails and they would sort it out. Eventually they have sorted it.
#6
Took 4 months and numerous calls, but heh, worth it because the Price was fantastic
#7
I've had good times and bad times.
Be sure you have the bank balance to pay the full cost of contract and claim it back.
#8
tightasagnatschu
I had a nightmare.
Charged the full contract price when I cancelled the airtime.
I also was charged the full price when I did the same sort of offer on a Samsung Galaxy tab A. Many phone calls later managed to get the £320 refunded.
It can be hassle, just be prepared and check your account, but worth it to get a good price.
Possible cashback on O2 via quidco or TCB.

Edited By: Toptrumpet on Dec 06, 2016 10:15
#9
I'm just in the middle of my third process and it does have hiccups, but works out in the end.
When you apply to unlock the phone, I have found it takes 12hrs in my area for the IMEI number to register on the O2 system, so attempts to use the online unlocking system fail until the register occurs.
As mentioned above, cancel the DDebit as soon as the contract is cancelled and paid for, O2 took a random 630 out of my bank account last time. No problems getting it back, but more hassle to deal with.
However, you can't beat a brand new 5s for 153.99!
#10
airbus330
I'm just in the middle of my third process and it does have hiccups, but works out in the end.
When you apply to unlock the phone, I have found it takes 12hrs in my area for the IMEI number to register on the O2 system, so attempts to use the online unlocking system fail until the register occurs.
As mentioned above, cancel the DDebit as soon as the contract is cancelled and paid for, O2 took a random 630 out of my bank account last time. No problems getting it back, but more hassle to deal with.
However, you can't beat a brand new 5s for 153.99!
A brand new iPhone SE for less than double the price?
#11
hass123
airbus330
I'm just in the middle of my third process and it does have hiccups, but works out in the end.
When you apply to unlock the phone, I have found it takes 12hrs in my area for the IMEI number to register on the O2 system, so attempts to use the online unlocking system fail until the register occurs.
As mentioned above, cancel the DDebit as soon as the contract is cancelled and paid for, O2 took a random 630 out of my bank account last time. No problems getting it back, but more hassle to deal with.
However, you can't beat a brand new 5s for 153.99!
A brand new iPhone SE for less than double the price?

Yes, I saw the SE deal, which was on HUKD's, which was really good, but didn't want to spend that much.
#12
Although the SE and 5S look the same. The SE is so much faster, much better specs and will out last the 5S.. I understand you may not be able to afford that much. But shop around. The SE is by far the better choice.

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