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Amazon Delivery using Hermes

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Be aware Amazon are using HERMES for one of the delivery service, With the reputation Hermes has don't be surprised if it is not delivered on the correct date. they have a bad record for delivery. I … Read More
iangarbett Avatar
4m, 5d agoPosted 4 months, 5 days ago
Be aware Amazon are using HERMES for one of the delivery service, With the reputation Hermes has don't be surprised if it is not delivered on the correct date. they have a bad record for delivery. I have been on the phone to both Amazon and Hermes. Hermes are using any Tom Dick or Harry to deliver. Has anyone else had problems ?
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iangarbett Avatar
4m, 5d agoPosted 4 months, 5 days ago
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#1
I have always had problems with delivery from Hermes. Ordered a few things using Amazon Prime to be delivered next day. Amazon sent item via Hermes and it didn't get delivered till 5 days later. Amazon were very good though when i called up to complain. Have to say DPD has always been the best experience for me.
#2
they have for ages
#3
iangarbett It's unfair to tar all Hermes couriers with the same brush. I've been delivering for them for 3 years now, & I make sure all of my deliveries are attempted on the day of receipt. Actually, my personal experience of Amazon Logistics drivers would fit your description of "any Tom Dick or Harry" rather better. I'd like to remind you that bad news always travels a lot further than good news. It's clear from the frequent negative comments regarding Hermes that not everyone gets a satisfactory experience, & I agree that's something that can't be ignored. However, with the good reputation that a lot of Hermes couriers have in their local areas, don't be surprised if you DO receive your parcel on the correct date, not that we'll be seeing that publicised anywhere any time soon. Feel free to share your Hermes good news stories my fellow HUKDers :)
#4
Personally I have never had an issue with myhermes in sending or receiving parcels.
Other couriers however..... oO
#5
Unfortunately I have to agree with you about my hermes, I ordered something from Burton, they claimed it went to a neighbour, 10 doors down, took me a week to get hold of the neighbour, he didn't even had my parcel and had to get a refund and reorder!
#6
As above my local Hermes courier is excellent (so is my Royal Mail/Parcelforce driver too by the way) would rather he delivered any day than Yodel or many of the other Amazon drivers!
#7
Never had a problem with Hermes, in fact my last delivery was Thursday evening & the guy couldn't of been any more accommodating after trying on Wednesday & I was out at work.
#8
Hermes - worst of the worst.... They must be banned!!! I would never ever use them and would not recommend to others.
#9
Depending on your area depends on your experience with hermes. To be fair in my area a carry pigeon could deliver better and faster but how ever my sister in Kent ashford has no problems with hermes and recommends them highly. Unfortunately they have self employed delivery people so, some not all couldn't give a ducks ass what or when your parcel is delivered.
#10
Rimi
Hermes - worst of the worst.... They must be banned!!! I would never ever use them and would not recommend to others.

They must be banned? Lmao and right here in this post is everything wrong with the world
#11
I've never had any issues with hermes they deliver for Debenhams and next and new look plus many other big names. I have also used them many times for posting Ebay sales and never had any problems, they are also quite cheap compared to many others.
#12
I will never use my hermes again. Worst delivery service ever.
#13
Hermes have always been fine here. HDNL/Yodel/whatever they are called this week are another matter entirely so i'm glad they are not using them anymore.
#14
personally found hermes to be one of the best I've both used to send and received goods from! now yodal on the other really do take the p and if amazon started using these it'd certainly stop me ordering from them
#15
I've had no problems with Hermes.
#16
noisyneighbour
iangarbett It's unfair to tar all Hermes couriers with the same brush. I've been delivering for them for 3 years now, & I make sure all of my deliveries are attempted on the day of receipt. Actually, my personal experience of Amazon Logistics drivers would fit your description of "any Tom Dick or Harry" rather better. I'd like to remind you that bad news always travels a lot further than good news. It's clear from the frequent negative comments regarding Hermes that not everyone gets a satisfactory experience, & I agree that's something that can't be ignored. However, with the good reputation that a lot of Hermes couriers have in their local areas, don't be surprised if you DO receive your parcel on the correct date, not that we'll be seeing that publicised anywhere any time soon. Feel free to share your Hermes good news stories my fellow HUKDers :)
Well said, I have never had a problem with Hermes. Last time I missed a delivery I phoned the driver and he came back and delivered the same day. :)
#17
noisyneighbour
iangarbett It's unfair to tar all Hermes couriers with the same brush. I've been delivering for them for 3 years now, & I make sure all of my deliveries are attempted on the day of receipt. Actually, my personal experience of Amazon Logistics drivers would fit your description of "any Tom Dick or Harry" rather better. I'd like to remind you that bad news always travels a lot further than good news. It's clear from the frequent negative comments regarding Hermes that not everyone gets a satisfactory experience, & I agree that's something that can't be ignored. However, with the good reputation that a lot of Hermes couriers have in their local areas, don't be surprised if you DO receive your parcel on the correct date, not that we'll be seeing that publicised anywhere any time soon. Feel free to share your Hermes good news stories my fellow HUKDers :)
My Hermes delivery lady is lovely , she knows that I work part time and always fits my delivery in when I'm most likely to be around and has been known to pop back twice in the same day if she has missed me the first time.
#18
our regular Hermes driver is really good as they always delivery on the day if nobody is in they give too our neighbour or find a suitable place to leave with a card telling us

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