On Friday I ordered a jacket for my miss on amazon lightning deal (size s), and it arrived the next day with prime delivery. Unfortunately the jacket is slightly too small so i wanted to exchange it for size m.
I have tried chat and phone customer service and both said they can't exchange size?
Amazon, seriously? What's the biggie in changing size if item is too small? I was only offered a refund, and advised to reorder, but now jacket is like 50% more:(
Is there anything that can be done about it? She really wants the jacket:)