Yet another Fibre deal hunting thread! Grrr! - HotUKDeals
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Yet another Fibre deal hunting thread! Grrr!

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Leaving Talk Talk because they're **** and also because of price increases. No providers will play ball! Only wanting 76Mb fibre - no tv, phone etc. Vodafone seems like the cheapest option right… Read More
PenguinsForAll Avatar
7m, 6d agoPosted 7 months, 6 days ago
Leaving Talk Talk because they're **** and also because of price increases.

No providers will play ball! Only wanting 76Mb fibre - no tv, phone etc.

Vodafone seems like the cheapest option right now and I would go with them if they didn't charge a daft £49 connection fee. They refuse to waive it every time I bring it up.

These are the prices for unlimited no traffic shaping/management providers I can receive (can't get Virgin):

Vodafone 18m no cashback = £30.70 per month [£28 fibre cost]
Talk Talk 18m current price increase = £32 per month [£32 fibre cost]
BT 12m including £82.5 cashback & £125 voucher = £33.50 per month [£49.99 fibre cost]
EE 18m £77 cashback = £34 per month [£36.50 fibre cost]
Sky 12m including £82.5 cashback = £39.52 per month [£42.40 fibre cost]

Those prices are for the whole 12/18 month contract including connection fee, cashback etc - 76Mb fibre and no phone, tv, mobile etc.

I've tried going on Live chat and phoning up their call centres and no one will offer anything different than what is on the websites. Zero effort to gain new customers.

Currently BT have no "Online exclusive deals" for Fibre - Got told they would be available this week, but nothing.
Sky have zero offers at all. Also was told there would be offers available this week, nothing.

Anyone had any advice for getting a good deal these days?
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PenguinsForAll Avatar
7m, 6d agoPosted 7 months, 6 days ago
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#1
BT did half price Fibre last year for Black Friday. Perhaps they will again this year.
#2
Undisclosed2
BT did half price Fibre last year for Black Friday. Perhaps they will again this year.

I'm hoping someone does a deal soon!
#3
try taking TV option it sometimes adds a discount else I am waiting for black Friday to see what happens too.
#4
i would avoid EE like the plague, left virgin in august and went with EE and out of 30 days of being with them i had 2hours of internet - they forgot to send out my router until i chased after installation then i called and cancelled under cooling off period (got a great deal with sky in the end) got my first bill and kicked off with them as they were wanting to charge me £100 for installation and costs plus £220 disconnection fee, got them to reduce it to just installation fee (£50) then they took full payment out by direct debit, (it bounced!) called again and kicked off and was told they would waive all charges - then last week got another bill called again and they said they forgot to end my contract! on the plus side they have forgotten to take off my additional mobile data

Edited By: gemlouj on Nov 17, 2016 17:55
#5
If you Google broadband prices it came up with a great deal from sse for me recently, fibre was really cheap for top speed, I'm like you, looking for alternatives from talk talk but sse reviews are not great, I'm still not sure which way to go
#6
Are these prices including line rental??

You get what you pay for, I pay ~£54 total per month for 80/20 VDSL, line rental and calls, and have no desire to switch to a cheap ISP with a poor reputation and shoddy tech support.
#7
westy125
If you Google broadband prices it came up with a great deal from sse for me recently, fibre was really cheap for top speed, I'm like you, looking for alternatives from talk talk but sse reviews are not great, I'm still not sure which way to go

SSE are crap. They may be cheap, but horrible traffic management.

Gentle_Giant
Are these prices including line rental??
You get what you pay for, I pay ~£54 total per month for 80/20 VDSL, line rental and calls, and have no desire to switch to a cheap ISP with a poor reputation and shoddy tech support.

Yes all prices include line rental now - Ofcom made it a rule.

£54 is rather expensive, I was paying £27.70 a month (not including calls) for 80/20!
#8
PenguinsForAll
Yes all prices include line rental now - Ofcom made it a rule.
£54 is rather expensive, I was paying £27.70 a month (not including calls) for 80/20!

I know it is the rule, but some people are still quoting it without - naughty !!

Yes, mine is a bit steep, but the support and quality are near the top of the range; my ISP is rated in the top 10 - and often the top 5 based on customer reviews; they sort out issues VERY quickly, and will get BTOR out faster than any ISP I have been with to fix a BTW fault.

We had storm damage junction boxes on 2 adjacent BT poles last year, the guy was out to fix mine within 24 hours of me reporting the fault to my ISP, my neighbours had to wait 10 days, even though we both reported the fault on the same day.
Plus, I have a friend who was paying BT more that this for half the speed until recently, nearly £60 for 36Mbps down and 8 Mbps up. He got 80/20 for £33 after saying he was leaving, AND a new HH5.
#9
You don't say why you're leaving TalkTalk but if it's because of their router (I had big problems with the Wi-Fi and the Huawei HG633) - ended up getting a refund for the new TP-Link VR200 VDSL router I bought instead - Ombudsman complaint. I'm sure you could still pursue a complaint even if you decide to leave.

I'm still with TalkTalk but I think I'll shop around myself once my contract is up in a few months.
#10
louiselouise
You don't say why you're leaving TalkTalk but if it's because of their router (I had big problems with the Wi-Fi and the Huawei HG633) - ended up getting a refund for the new TP-Link VR200 VDSL router I bought instead - Ombudsman complaint. I'm sure you could still pursue a complaint even if you decide to leave.
I'm still with TalkTalk but I think I'll shop around myself once my contract is up in a few months.

When I first joined they messed it up, instead of transferring my service from the old ISP to Talk Talk, they gave me a new line - so I was paying my old ISP and my new one and had to pay to cancel my old line. Took them many phone calls to even admit it was their fault and to refund me over £130 I had to pay out.

And when I took the Talk Talk contract out, I did it over the phone and was promised three times there would be zero price increases, yet ~5 months later they gave me a price increase. I was originally paying £27.70 per month and when I phoned up about the price increase the muppet on the end of the phone tried to make it sound like Talk Talk were doing me a favour by just increasing the price by 25% and claiming it was because of "Inflation". Inflation is 1-5%.

He said he was taking my price down from £40 to just £35 a month - With a (yet another) promise of no price increases during the contract - but only if I re-new my contract for a further 18 months.


So I say **** Talk Talk, not gonna be blackmailed into renewing a never-ending contract with those scumbags.
#11
Oh dear, what a mess, can't say I blame you for moving on. Strangely my monthly payment has gone up from £27.70 (same as you) to £29.70 - though I'm on Fibre Medium, all day UK/international calls and was on a retention offer, so it may just be a coincidence that we were paying the same. Live Chat quoted me a different price when I queried the price increase last month, though!

I've been lucky, the only hassle I've had has been with that crappy Huawei HG633.
#12
I would wait for the Black Friday sales as others have suggested. I've just signed up with BT 76mb fibre for £29.99 a month Inc rental etc. Guess prices have gone back up so they can discount them again in the sale.
#13
Go for the cheapest provider and buy own router for great service

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