Any Android Experts? Note 2 Problems. Randomly Rebooting, Showing "Phantom" Apps, States I Have A Blank SD Card Sometimes, Etc - HotUKDeals
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Any Android Experts? Note 2 Problems. Randomly Rebooting, Showing "Phantom" Apps, States I Have A Blank SD Card Sometimes, Etc

louiselouise Avatar
2y, 7m agoPosted 2 years, 7 months ago
As above. These problems have been growing steadily worse over the last week or so. Sometimes I can re-mount my MicroSD card and my "phantom" apps reappear, otherwise it says "Blank SD card".

I've put the MicroSD card in my card reader and checked it for errors, seems to be fine. Tried the card in a friend's almost-new S4 Mini, it reads the card no problem.

Tonight it's done the random reboot, "ghost" apps showing....after about an hour of the phone being on after reboot, the apps have magically appeared again. It's never done that before, but all this oddness reminds me of my older phone, Desire HD, before the motherboard fried.

As for the MicroSD card, it's a Sandisk 64GB MicroSDXC card bought from mymemory. My Note 2 is around 18 months old, the SDXC card is too. Does anyone have any advice? Is my phone on the fritz or is the card at fault?

Thanks for any advice, and thanks for reading :)
louiselouise Avatar
2y, 7m agoPosted 2 years, 7 months ago
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#1
How long did you have the card in your friends phone? did you simply put it in use it once then take it out or did you give a couple of days road test?... if it was the former then i suggest the latter suggestion...
however if it was the latter then i'm Edging my bets its the phone based on the fact youve tried the card in a friends phone.... did u get it on contract? if so ring them and get it repaired.
#2
The phone is PAYG. You're right, I only tried the MicroSD card for a matter of minutes in my friend's phone, and back in mine again.
#3
I've had problems like this in the past and had to replace the sd card.
#4
sure it can take 64gb ? Some older stuff doesnt like big sd cards ?
#5
I didn't think the note 2 could run a 64gb didn't think many phones could tbh, have u tried a factory reset? Another option is back up your sd card on comp and format it
#6
If I remember right - when I had my Note 2, I deliberated over which micro SD card to buy. The Sandisk 64GB Ultra ones were an absolute no-no (they just did not play well with the Note 2, and would often become unreadable).
Remember also that you have a 2 year warranty with Samsung. So if it comes to it, just let Samsung fix the issues...
#7
Yup, I've had this and it's read/write errors on the SD card.

Samsung use their own custom version of Android. If an memory read/write error occurs on the they disable access to that memory then run a background task that checks, repairs and re-validates the memory. This can happen with both the internal and external SD cards. The icons of apps installed on that memory device either disappear or turn into grey rectangles until validation is complete.

I had this happen after upgrading from a SanDisk 8GB card to a SanDisk 32GB card. Sometimes the card and phone just don't like each other. (The 32GB went into another phone and has worked perfectly ever since.)
#8
As I've had the card for as long as I've had the phone, these errors are quite a new occurrence, which has got me wondering.

A few months on after purchase, I did see some people asking about the Note 2's compatibility with SDXC Sandisks (64GB cards have been tested and work in the Note 2). Surely there would be issues right from the beginning? Just trying to determine what to do next: either give Samsung a call or buy a new MicroSD card?

My Note 2 does run quite hot sometimes, not too much, but not sure if that's connected.

(I appreciate all the replies, by the way). :)

Edited By: louiselouise on Jun 20, 2014 13:01: Extra
#9
louiselouise
As I've had the card for as long as I've had the phone, these errors are quite a new occurrence, which has got me wondering.

A few months on after purchase, I did see some people asking about the Note 2's compatibility with SDXC Sandisks (64GB cards have been tested and work in the Note 2). Surely there would be issues right from the beginning? Just trying to determine what to do next: either give Samsung a call or buy a new MicroSD card?

My Note 2 does run quite hot sometimes, not too much, but not sure if that's connected.

Phone's of that era do run hot....that's nothing to be concerned about.
If you have had the Sandisk card since you bought your Note 2, that would put it in line with the time I bought my Note 2. It was at that time that Sandisk were manufacturing 64GB Ultra cards that just weren't very good and were failing all the time. So if it were me, I would get a cheap micro-sd card (you must have spares kicking about in other phones?), then run that for a week and see if you have any more issues.
If you don't, then it is more than likely a faulty 64GB card (which if you still have a record of purchase, will be covered by Sandisk).
I very much doubt it is a fault with your Note 2
#10
wenttoabetterplace
louiselouise
As I've had the card for as long as I've had the phone, these errors are quite a new occurrence, which has got me wondering.

A few months on after purchase, I did see some people asking about the Note 2's compatibility with SDXC Sandisks (64GB cards have been tested and work in the Note 2). Surely there would be issues right from the beginning? Just trying to determine what to do next: either give Samsung a call or buy a new MicroSD card?

My Note 2 does run quite hot sometimes, not too much, but not sure if that's connected.

Phone's of that era do run hot....that's nothing to be concerned about.
If you have had the Sandisk card since you bought your Note 2, that would put it in line with the time I bought my Note 2. It was at that time that Sandisk were manufacturing 64GB Ultra cards that just weren't very good and were failing all the time. So if it were me, I would get a cheap micro-sd card (you must have spares kicking about in other phones?), then run that for a week and see if you have any more issues.
If you don't, then it is more than likely a faulty 64GB card (which if you still have a record of purchase, will be covered by Sandisk).
I very much doubt it is a fault with your Note 2
Gave my old MicroSD card to my sister when I got this mobile :) (An Integral 32GB from Lowpricememory that behaved similarly in my ailing Desire HD: the Desire HD got repaired twice and the motherboard failed each time).

I think I'll give Samsung a phone. Normally the Note 2's temperature isn't noticeable, but when it was rebooting last night it was hotter than usual (not from the sun).

Edited By: louiselouise on Jun 20, 2014 17:52: Extra
#11
I used to have a Note 2 and had a 32GB card in it working fine for about 8months then started to get errors and slow down, after reformatting and rebooting loads of times I removed the SD card and factory reset the phone and then it was fine. So bought a new SD card and was fine since.
#12
louiselouise
wenttoabetterplace
louiselouise
As I've had the card for as long as I've had the phone, these errors are quite a new occurrence, which has got me wondering.

A few months on after purchase, I did see some people asking about the Note 2's compatibility with SDXC Sandisks (64GB cards have been tested and work in the Note 2). Surely there would be issues right from the beginning? Just trying to determine what to do next: either give Samsung a call or buy a new MicroSD card?

My Note 2 does run quite hot sometimes, not too much, but not sure if that's connected.

Phone's of that era do run hot....that's nothing to be concerned about.
If you have had the Sandisk card since you bought your Note 2, that would put it in line with the time I bought my Note 2. It was at that time that Sandisk were manufacturing 64GB Ultra cards that just weren't very good and were failing all the time. So if it were me, I would get a cheap micro-sd card (you must have spares kicking about in other phones?), then run that for a week and see if you have any more issues.
If you don't, then it is more than likely a faulty 64GB card (which if you still have a record of purchase, will be covered by Sandisk).
I very much doubt it is a fault with your Note 2
Gave my old MicroSD card to my sister when I got this mobile :) (An Integral 32GB from Lowpricememory that behaved similarly in my ailing Desire HD: the Desire HD got repaired twice and the motherboard failed each time).

I think I'll give Samsung a phone. Normally the Note 2's temperature isn't noticeable, but when it was rebooting last night it was hotter than usual (not from the sun).

I would sooner try out a different micro sd card than call up Samsung. They'll just reformat the phone and tell you it is a-ok.
In fact, I dare say there are Android diagnostic check apps that will do full read/write checks and tell you whether you have a faulty card and/or card slot.
Micro SD cards fail - it's just what they do. So get that avenue checked out first I say.
Oh, and my Note 2 used to get hot randomly (tended to be when it was doing background tasks such as uploading things to Dropbox, or downloading videos etc). So I wouldn't be overly concerned by that.
#13
wenttoabetterplace
louiselouise
wenttoabetterplace
louiselouise
As I've had the card for as long as I've had the phone, these errors are quite a new occurrence, which has got me wondering.

A few months on after purchase, I did see some people asking about the Note 2's compatibility with SDXC Sandisks (64GB cards have been tested and work in the Note 2). Surely there would be issues right from the beginning? Just trying to determine what to do next: either give Samsung a call or buy a new MicroSD card?

My Note 2 does run quite hot sometimes, not too much, but not sure if that's connected.

Phone's of that era do run hot....that's nothing to be concerned about.
If you have had the Sandisk card since you bought your Note 2, that would put it in line with the time I bought my Note 2. It was at that time that Sandisk were manufacturing 64GB Ultra cards that just weren't very good and were failing all the time. So if it were me, I would get a cheap micro-sd card (you must have spares kicking about in other phones?), then run that for a week and see if you have any more issues.
If you don't, then it is more than likely a faulty 64GB card (which if you still have a record of purchase, will be covered by Sandisk).
I very much doubt it is a fault with your Note 2
Gave my old MicroSD card to my sister when I got this mobile :) (An Integral 32GB from Lowpricememory that behaved similarly in my ailing Desire HD: the Desire HD got repaired twice and the motherboard failed each time).

I think I'll give Samsung a phone. Normally the Note 2's temperature isn't noticeable, but when it was rebooting last night it was hotter than usual (not from the sun).

I would sooner try out a different micro sd card than call up Samsung. They'll just reformat the phone and tell you it is a-ok.
In fact, I dare say there are Android diagnostic check apps that will do full read/write checks and tell you whether you have a faulty card and/or card slot.
Micro SD cards fail - it's just what they do. So get that avenue checked out first I say.
Oh, and my Note 2 used to get hot randomly (tended to be when it was doing background tasks such as uploading things to Dropbox, or downloading videos etc). So I wouldn't be overly concerned by that.
I have looked to see if there are SD card checkers, and didn't really come up with anything (that's suitable for an unrooted device, as mine is). Users with similar issues* were told to try their PC's card reader and run a check for errors via Windows (which is what I did, and it said there were no errors on the Sandisk 64GB SDXC). It was also suggested to try another phone with the SDXC, which I did, albeit only for a few minutes.

The older Integral MicroSD card my sister is now using without issues was in my Desire HD for a few years. It must be around four years old now. The Desire HD was doing the "ghost apps" and rebooting too, running very hot, which is why I'm confused as to whether it's the phone at fault, or the card.

I'm aware some Android users have been having issues with Sandisk SDXCs in recent times. Typically, my Note 2 hasn't played up today at all!

*On an Android Forum

Edited By: louiselouise on Jun 20, 2014 19:26: a

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