Has any one used http://www.tobydeals.com? - HotUKDeals
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Has any one used http://www.tobydeals.com?

lemoncurd Avatar
6m, 2w agoPosted 6 months, 2 weeks ago
Looks like a very cheap site. Does any one have any feedback?
lemoncurd Avatar
6m, 2w agoPosted 6 months, 2 weeks ago
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(1)
Someone has already pointed this out further up, but check (ie click on the user name and note the number of comments they've made) all the folks in this thread saying they have received their goods and Toby deals is ok. NONE of them have posted outside this thread and ALL have registered with HotUKdeals since this thread started. Now what are the odds that folks spread across the UK that have successfully received items suddenly feel the urge to come and post in HotUKdeals during the timeframe of this thread??? Draw your own conclusions, but I wouldn't touch Tobydeals with a plague infected barge pole!

Edited By: Noddydog on Aug 23, 2016 10:33

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#1
I placed an order 3 days ago, but it's not shipped yet. I've asked Paypal to cancel it. Starting to seem dodgy. Also, with it being in Hong Kong, you're likely to get customs charges upon delivery, therefore no longer a cheap site.
#2
I know what you mean, in the end I bought from a UK store instead.
#3
Placed an order with them 2 days ago. No sign of it shipping yet and they do not seem to answer emails.
They do use paypal, which means I will get my money back if things go wrong, so can't see the point if they are bogus. Of course a claim through paypal could take weeks ....
#4
Hi ryalman, please post here if your order ships. I'm thinking of ordering a phone from them.
#6
http://www.scamadviser.com/check-website/tobydeals.com

Website: tobydeals.com
Title: TobyDeals - All Your Electronics Need at Market Beat Price!
Description: TobyDeals is an online retailer that specializes in consumer electronics such as camera an
Type: shopping,electronics,Deals,Camera

Domain Age: 35 Days
Website Speed: Slow

Organisation: Richmond Holding Group Inc
Owner: Kris Aiken
Owner Address: 303 Aarti Chambers, Mont Fleuri,
Owner City: Victoria
Owner Postcode: 00000
Phone Number: +44.442032866094
Phone Type: generic:
Email:

Owner Country : Seychelles
Website Location : United States
#7
This looked TOO sketchy, even for me, so I found a Hong Kong outlet with a UK distribution centre to buy my phone. I got the Nexus 5X 32GB for virtually the same price as tobydeals.com from Expedite Electronics, which has OK reviews online.
#8
theqw
Hi ryalman, please post here if your order ships. I'm thinking of ordering a phone from them.
Well they sent me an email yesterday promising to ship the next day. I'm guessing they mean Monday as they don't work weekends. I will wait and see what happens next week. Their web site does give the impression that they are a U.K. company, which is why I used them. However they are based in the U.S. and ship from HongKong. So no doubt I will have a 20 percent import charge to cover if they do ever deliver.
#9
ryalman
theqw
Hi ryalman, please post here if your order ships. I'm thinking of ordering a phone from them.
Well they sent me an email yesterday promising to ship the next day. I'm guessing they mean Monday as they don't work weekends. I will wait and see what happens next week. Their web site does give the impression that they are a U.K. company, which is why I used them. However they are based in the U.S. and ship from HongKong. So no doubt I will have a 20 percent import charge to cover if they do ever deliver.

Makes sense. If you aren't in a hurry, and be sure to pay with PayPal, you should be safe. It *could* be that the company is just completely new and has copied a well-proven business model from other international dealers.

Just FYI, Expedite Electronics ships stuff from a UK based warehouse so we don't have any custom duties to pay. And adding their 5 quid fathers day discount code, my phone cost the exact same as on tobydeals.com

Cheers!
#10
ryalman
theqw
Hi ryalman, please post here if your order ships. I'm thinking of ordering a phone from them.
Well they sent me an email yesterday promising to ship the next day. I'm guessing they mean Monday as they don't work weekends. I will wait and see what happens next week. Their web site does give the impression that they are a U.K. company, which is why I used them. However they are based in the U.S. and ship from HongKong. So no doubt I will have a 20 percent import charge to cover if they do ever deliver.

UPDATE: Its just been shipped as promised ... will keep you guys updated on what arrives ...
#11
Ordered a Dji phantom 4 battery £89 pounds and it was delivered today with no extra to pay and all within five days, can't fault that for service.
#12
Well, all seems good after all. My Phantom 3 has arrived, all safe and sound. They posted on Monday afternoon in HongKong which I guess is Sunday night in the UK. Package arrived with me Tuesday morning, amazing. Well done Tobydeals. Top marks. Even better a colleague at work told me this morning, He bought his Phantom from a local shop for £450 and mine has cost me £325 from TobyDeals haha.
#13
ryalman
Well, all seems good after all. My Phantom 3 has arrived, all safe and sound. They posted on Monday afternoon in HongKong which I guess is Sunday night in the UK. Package arrived with me Tuesday morning, amazing. Well done Tobydeals. Top marks. Even better a colleague at work told me this morning, He bought his Phantom from a local shop for £450 and mine has cost me £325 from TobyDeals haha.

Well done with your purchase and swift delivery. They have raised the price for the DJI Phantom 3 Standard up to £359.99 now for.
#14
Phantom 3 available for £339.95 using (£4) Promocode 04SUM16 from Simply Electronics:

http://www.****/mainproduct.php?pid=30474&setcurrency=gbp&gclid=COzbqPukqs0CFRUW0wodoSgJvw

Problem is bad reviews. Too many unhappy customers.
#15
[quote=lemoncurd]
placed an order 8 days ago was told it would be processed within 3 days, when it wasn't was given various reasons why, kept chasing and it got shipped yesterday, got tracking details for BPost but no update yet.
#16
Item arrived today took 4 days from Hong Kong not bad, despite initial scepticism everything turned out fine. Would use them again as prices are excellent, also there were no customs charges.
#17
ryalman
Well, all seems good after all. My Phantom 3 has arrived, all safe and sound. They posted on Monday afternoon in HongKong which I guess is Sunday night in the UK. Package arrived with me Tuesday morning, amazing. Well done Tobydeals. Top marks. Even better a colleague at work told me this morning, He bought his Phantom from a local shop for £450 and mine has cost me £325 from TobyDeals haha.

How you getting on with your P3 Standard? After your thumbs up I was ready to order but am not prepared to pay the extra £35 premium they are now asking. Still gutted but may be it's for the better as it's purely a heart desire with the mind muzzled.
#18
I find the above help.
This is my experience so far :
15/06 - Ordered Samsung S7 Edge from them.Paid by Paypal.
18/06 - After 3 days,no sign of item being shipped.I send them an email asking them to confirmed the shipping date.
20/06 - Received a reply saying item that they are supposed to ship is damaged, therefore they have to order a new one which they can only get hold by 24th.
21/06 - I replied saying if it is not shipped by Friday, I would cancel.
22/06 - Received confirmation that item is shipped. Got the tracking number details for BPost.Yodel is handling on this end,I'm worried....
#19
Looks good, thanks.
#20
Hey guys,
what email address were you in contact with TobyDeals on?
I have been looking around the site to find one to check the status if my order but can't seem to find one.
Cheers!
#21
All good here.
Ordered on Saturday, paid with PayPal, regular email updates, shipped on Tuesday, delivered on Friday. Accurate tracking. All tax and duties paid for. A happy customer.
#22
AmyG28
All good here.
Ordered on Saturday, paid with PayPal, regular email updates, shipped on Tuesday, delivered on Friday. Accurate tracking. All tax and duties paid for. A happy customer.

So you were charged an additional duty amount on top of what you paid previously to Tobydeals? How much extra were you charged?
#23
Ordered a DJI Phantom 3 battery yesterday. Only paypal confirmation so far. No other email updates. Will keep you posted, have emailed them to ask for confirmation of order.
#24
Interesting that every poster on here who says they've received their items or talks about how well their order is being processed has signed up to HUKD specifically to post comments here on this subject. Judging by that, I wouldn't go near that site.

Edited By: dealpickle on Jul 11, 2016 18:28
#25
Well, yet again everyone seems to have their stuff delivered just fine! I didn't realise until I bought and looked at the sites address
#26
Update, I actually had several email updates, however, they were in my spam box! My fault on that one.

I have international tracking number and im able to track using a link from the site, but I believe they use GFS as their courier, you can also track your parcel from their website. Tobydeals have updated me regularly. So far, so good, il update once the product arrives.
#27
Hi guys, I thought I would post as I was in the same situation and reached panic stages. I ordered the UE Boom 2 from these guys as it was much cheaper. I then realized I may have shot myself in the foot by ordering off a dodgy website. I have good news to report though, I received regular email updates and my order arrived today. Please take note though (the reason I panicked), they use hermes to deliver which are notoriously unreliable. My order according to the tracking info had been "left securely in porch 17:56pm" on Friday evening. Funny that as I had an amazon delivery that time as well, no other package, I looked all over, even spent the next hour chatting to all my neighbors in case it was wrongly delivered, I even thought it may have been nicked. Worry not though it arrived safe and sound on Saturday morning and I am a happy customer!
#28
Update, After regular updates, packaged arrived safe and sound. Genuine part as well, impressed, will order from them again. Much cheaper than everywhere else.
#29
tricky11
Update, After regular updates, packaged arrived safe and sound. Genuine part as well, impressed, will order from them again. Much cheaper than everywhere else.


Yes, I'm sure
#30
never ever use this site. I recently bought Google nexus mobile as it was bit cheaper. The item arrived defective after 8 days of placing order. When I raised a case within 30 minutes of delivery and submitted photograps etc, they said you need to send the item on your cost and then they will send me the fee details for their inspection or replacement. Why should customer pay the fee for their inspection. STAY AWAY STAY AWAY.
#31
sansin
never ever use this site. I recently bought Google nexus mobile as it was bit cheaper. The item arrived defective after 8 days of placing order. When I raised a case within 30 minutes of delivery and submitted photograps etc, they said you need to send the item on your cost and then they will send me the fee details for their inspection or replacement. Why should customer pay the fee for their inspection. STAY AWAY STAY AWAY.

Thanks for this review. I was just about the purchase the Nexus 6p too, you've changed my mind :)
#32
sansin
never ever use this site. I recently bought Google nexus mobile as it was bit cheaper. The item arrived defective after 8 days of placing order. When I raised a case within 30 minutes of delivery and submitted photograps etc, they said you need to send the item on your cost and then they will send me the fee details for their inspection or replacement. Why should customer pay the fee for their inspection. STAY AWAY STAY AWAY.

Just looking at their Ts & Cs. Return of Faulty Item or DOA Item:

Timeframe: Within 14 days. Return Shipping Fees: Customer’s Expense shipping items back to UK (Assumedly meant to say Hong Kong. Tracked shipping if roughly £12.50 to HK). Admin Fee: Absolutely not. Restocking Fee: Up to GBP50 for any missing accessories

Please post the outcome of your dispute
#33
I placed an order for Phantom 4 batteries x 2 yesterday. I never received an email conformation. I spoke to their chat line this morning. Lady said was sent. I asked her to resend. She said she did but never arrived. I gave her an alternative email address, she said she sent. It did not arrive. She said one will be sent a bit later. No confirmation at all. I now find out this site is operating from Hong Kong. Me and thousands of other British customers got scammed over the last few months bt Simply Electronics, also a Hong Kong operated company. That company was 'wound up this last weekend. I am starting to think this could be Simply Electronics starting up again under another name. Their modus-operandi was to satisfy some orders very late before taking all the customers for a huge total amount of money before finally ceasing to trade. That company answered all emails courteously apologizing for the delay. I had placed my order like many others 18 May and wrote many may emails.

I am writing this to advise great caution to others. If I had realised this was a Hong Kong web site I would never have gone near it ! ! !
#34
Hi, ordered a Nexus 5x from there on Saturday but the order still has not processed after 3 days, like it said it should have, and I can't find the customer support email address anywhere to contact them with, let alone details with the "live chat" they promise. Can anyone help?
#35
I too was sceptical initially, but having PayPal as on option to buy with reassured me. 1 week later my S7 Edge arrived. Perfect. Great product at a price not available in the UK. The only issue I had was that their correspondence was a little delayed sometimes. But this is to be expected given their location.
#36
Mrcarbon63
Ordered a Dji phantom 4 battery £89 pounds and it was delivered today with no extra to pay and all within five days, can't fault that for service.

Is the battery legit ?
#37
I got a Sigma 10-20mm lens from Tobydeals July 2016 after Simply Electronics website wouldn't go to the checkout. But I and the British weather messed things up in not trying within the 14 days. After days and days of rain, a nice morning came along so took the lens out to try it and on both full frame 6D and 700D crop sensor Canon cameras all pictures came back out of focus despite camera focusing on points, those that looked ok to the eye, if zoomed in past 15% were out of focus. I emailed which was the 14th day but they came back with you need an RMA case the RMA has to be within the 14 days which was a Sunday 2 days later. I returned it to a UK address for them to check, to which they say it's fine though not much of a test from the 2 test shots returned a cross from a couple of feet away in the centre where I'm more landscape, so another £25 for them checking over and postage/courier. I said if it's still the same for me I'll send to Sigma, to which they have said you can't as the warranty won't be covered as it's an imported piece of equipment! So one to be careful of and check it out in the 14 days. Similar set up to SLRhut excellent price but they sent the wrong item and for me to ship back to the US it was to be like £100-£150 their UK address was just to have a UK address to trade in the UK, a janitors closet with an address. If everything working fine it's a good deal, if not it's a pain in the ****!
#38
Dear all
was looking for sony xperia M5 and found Toby Deals to be the cheapest by £70. Ordered it on the 3rd August, got no confirmation and started to panic. Found this page and thought 'I have been scammed'. Luckily kept photo-shoot of my 'order confirmation page' therefore able to track my order (mod edit link removed). Item arrived all correct on the 10th. Panic over. However, received no communication from them, no updates and when I contacted GFS direct prior to the 10th, they had no knowledge of my order. In short, Toby Deals delivered so no actual complains, but extremely poor on communication.

Edited By: msmyth on Aug 11, 2016 11:26
#39
Ordered a Casio G Shock watch Friday 12th Aug 2016 and it arrived today, 19th August.
Had to email Toby for tracking number, Highly recommend Toby for price and fast dispatch from Hong Kong also no customs duty to pay.
One happy customer !!!!!
#40
Someone has already pointed this out further up, but check (ie click on the user name and note the number of comments they've made) all the folks in this thread saying they have received their goods and Toby deals is ok. NONE of them have posted outside this thread and ALL have registered with HotUKdeals since this thread started. Now what are the odds that folks spread across the UK that have successfully received items suddenly feel the urge to come and post in HotUKdeals during the timeframe of this thread??? Draw your own conclusions, but I wouldn't touch Tobydeals with a plague infected barge pole!

Edited By: Noddydog on Aug 23, 2016 10:33

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