Hi whilst paying my bills last night i logged on to very to make them a payment and i put all my details in went through security with my bank and the transation on very said they were unable to take this i did try this 3 times and tried again twice this morning before i eventually rang them up and paid over the phone turns out the bank has my road address down first followed by my apartment address and number.
where as very has the apartment address down first and the road afterwards meaning the address didnt match and thats why it wasnt taking the payments.
so i got the payment through to them and then checked my bank to realise my bank is holding the money for the other 5 payments i had tried to make and after ringing the bank they have said its because payment did go through on there end now they are saying the payments will go out because they were authorised but very are saying the payments wont be taken and will be returned to my account as its currently only pending but like i say the bank has said they will go out.
Has anyone had this happen and know whats going to happen with this?
its an absolute pain having all this money held up so close to christmas.
thanks for your help x