Anyone experienced claiming compensation for finding an object in a snack ordered online? - HotUKDeals
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Anyone experienced claiming compensation for finding an object in a snack ordered online?

huusshh Avatar
2y, 1m agoPosted 2 years, 1 month ago
Where do I start, my molars are still in pain one week on, found an unidentified object. Ideally I would like to seek compensation for any dental work, I haven't been yet.

Company asking me to send it to them but I don't want to lose it, once in their hands they can say whatever they like such as it was just a lump of sugar.

It looks like a fragment of an animals tooth. Any recommendation of follow up action/solicitor/companies appreciated.
huusshh Avatar
2y, 1m agoPosted 2 years, 1 month ago
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(20) Jump to unreadPost an answer
Responses/page:
#1
similar happened to me...you will be lucky to get a fiver voucher.
#2
are you sure it wasn't your tooth
#3
Similar happened to me a while ago. Found a small object in some bread, their company's investigation found it was a small plastic clip from one of their machines. They gave a £15 voucher which is better than nothing!
#4
Take pictures of it.
#5
Yes, this is very common; Opened a tin of Plum Tomatoes from Lidl, Full of Maggots.
Never heard a thing after taking back to shop.

Edited By: georgeshoose on Dec 15, 2014 20:37
#6
As you said dental work will assume damaged / broken tooth as you can't exactly bruise a tooth.
This is the daft bit
It's not a bit of your tooth is it you have found ?
#7
georgeshoose
Yes, this is very common.

very common...... I don't think so.
#8
Take it to your local environmental health service, they will get it analysed.

Edit - what was the snack?

Edited By: moob on Dec 15, 2014 20:42
#9
It wasn't in a packet of M&M's was it!! I found something similar that resembled an animals tooth and it turned out to be a block of the sugar coating they used! Looked EXACTLY like a tooth tho!!
banned#10
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moob
Take it to your local environmental health service, they will get it analysed.

Edit - what was the snack?


This is your best bet.
#11
A start would be actually getting to a dentist and the damage assessed. You can't really claim if you don't know what's wrong.
#12
Get your local paper involved. They will send a photographer who will ask you to hold the snack and look sad while he/she takes a picture. They will ask you for a quote and you will say 'i's not about the money, I just don't want it to happen to anybody else'.
Anyone who reads the paper will think 'they're just after compensation'.
#13
Op is after some free dental work seems a bit far fetched to me.
#14
I bit into a small pebble from a bag of mccain potatoes wedges just moaned about it said i was going to claim then done the right thing and tossed it out the window lifes to short.
#15
what do you expect the company to do if you wont send it back?

and solicitors!!!!!!!!!!!!!!! REALLY?
#16
Come on man. What is it with this compensation culture? The company made a mistake. Tell them. Get a voucher as a goodwill gesture and move on!!
#17
It's not M&M, it's not my tooth either - initially I thought it was though, it looked like a molar sliced perfectly. It's a company that deals with health food - like holland and barratts but they have no physical stores - this object was in the dried banana snack. I don't want to put company in disrepute - they've been kind so far.

I agree there is a compensation culture going on - but bear in mind I've paid for the product, recommended their product so contributed to their profit - of course mistakes do happen and part of the risk of operating a business is to deal with it. (As oppose to your friend accidentally punches you in the face and knocks your jaws out - this is an individual, a mistake you can't claim, move on)

The thing that bugs me is I've kept my teeth spick and span, not a single filler, no dental work ever, never had braces - ever since I've been ineleigible for free NHS dental I never bothered going for check up or anything for the last 10 years.


Kinda sad this banana thing to be the demise of my wonder teeth :|

P.s just caught a bearded flamedeer as edited some spelling haha, two more and this rant will be worthwhile!! Woohoo

Edited By: huusshh on Dec 16, 2014 10:24
#18
You're not willing to name them for fear of damaging their reputation.....really? Ha.
#19
huusshh
It's not M&M, it's not my tooth either - initially I thought it was though, it looked like a molar sliced perfectly. It's a company that deals with health food - like holland and barratts but they have no physical stores - this object was in the dried banana snack. I don't want to put company in disrepute - they've been kind so far.

I agree there is a compensation culture going on - but bear in mind I've paid for the product, recommended their product so contributed to their profit - of course mistakes do happen and part of the risk of operating a business is to deal with it. (As oppose to your friend accidentally punches you in the face and knocks your jaws out - this is an individual, a mistake you can't claim, move on)

The thing that bugs me is I've kept my teeth spick and span, not a single filler, no dental work ever, never had braces - ever since I've been ineleigible for free NHS dental I never bothered going for check up or anything for the last 10 years.


Kinda sad this banana thing to be the demise of my wonder teeth :|

P.s just caught a bearded flamedeer as edited some spelling haha, two more and this rant will be worthwhile!! Woohoo

It may well have been a dried piece of fruit, but you will never know unless you have it looked at by a professional.

I work in EH and we deal with physical contamination complaints all the time.

The first thing to do is submit to the EH Department who will take it to a lab and have them examine it to determine what it is exactly.

Edited By: moob on Dec 16, 2014 10:45
#20
This is exactly what's wrong with the world at the moment. Compensation culture.
If I were you, I'd just eat slower, that way you won't damage your teeth.

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