Has anyone ordered from Toys R Us online? - HotUKDeals
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Has anyone ordered from Toys R Us online?

£0.00 @ Toys R Us
They've got really bad customer reviews on Trustpilot. I'd like to know how reliable they are. What is your experience? Read More
DWWM Avatar
3m, 3w agoPosted 3 months, 3 weeks ago
They've got really bad customer reviews on Trustpilot.

I'd like to know how reliable they are. What is your experience?
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DWWM Avatar
3m, 3w agoPosted 3 months, 3 weeks ago
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Responses/page:
#1
When I ordered something last year they delivered it to someone down South, and their parcel was sent to me!!

I hadn't even opened my box as it was a present for someone in a few months, but the other person had. They kept on calling me and were very quick to take the wrong parcel off me but I then had to wait a few days for mine to be delivered.

I've not ordered from them since that mix up!
#2
Rubbish. Nothing ever in stock for delivery, very slow to despatch, poor packaging and expensive.
#3
I ordered on Black Friday in November- item was dispatched the next day and I had a text alert to tell me when it was coming
#4
I used to work for the online part of toys r us and they r awful at everything missing parcels taking two payments you name it they have done it
#5
i got a stroller delivered in december , no issues to report, arrived on time and as described

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