My broadband and phone line are supposed to be £17.99.
They are charging me 17p connection fee for every call and 12p per minute. Is this standard for them? I just can't believe they can charge this much.
I rarely use the house phone so not worth setting up a call package.
I'm not happy with any aspect of their service. Their broadband is poor and it doesn't even reach my bedroom even tho when I asked them if it would they said yes.