Asda Online Shopping, i have been charged for unavailable items - HotUKDeals
We use cookie files to improve site functionality and personalisation. By continuing to use HotUKDeals, you accept our cookie and privacy policy.
Get the HotUKDeals app free at Google Play

Search Error

An error occurred when searching, please try again!

Login / Sign UpSubmit

Asda Online Shopping, i have been charged for unavailable items

£0.00 @ Asda
Hello, I did online shopping on Asda, I had 5 unavailable items and they charged me for that items. What can i do now? wait for refund? Strange thing is that on my reciept total cost is 62.33£ So as m…
zagroo Avatar
3m, 1w agoPosted 3 months, 1 week ago
Hello, I did online shopping on Asda, I had 5 unavailable items and they charged me for that items. What can i do now? wait for refund? Strange thing is that on my reciept total cost is 62.33£ So as much as I should pay but they charged me 76£ including those not available items. Sorry for me English.
Other Links From Asda:
zagroo Avatar
3m, 1w agoPosted 3 months, 1 week ago
Options

All Responses

(6) Jump to unreadPost an answer
Responses/page:
#2
Give customer service a call and chat to them (although based in South Africa) they are usually very helpful and will aid with your refund.
#3
I got a toy from asda direct purchased it. Delivery day came and passed. Turns out they never had the item in stock. Had to ring customer services who said about putting the money back in my account took quite a few days though
#4
yep, my grandma had this issue. you will only be refunded if contact asda!!
#5
Ok big thanks guys for answers, I will try to contact with them.
#6
So your bank statement shows a debit of £76?

I can't see how they could charge you for unavailable items as they wouldn't have been able to put them through the till oO

Post an Answer

You don't need an account to leave a response. Just enter your email address. We'll keep it private.

...OR log in with your social account

...OR comment using your social account

Looking for Twitter login?
Thanks for your comment! Keep it up!
We just need to have a quick look and it will be live soon.
The community is happy to hear your opinion! Keep contributing!