hi, I've been paid £110 cashback for a contract I took out with BT but cancelled within a day or so. I assumed the claim would be rejected but I've been paid out for a couple of days/weeks I'm not even sure. I'd like to make them aware that they've made an error as I don't feel the money is mine. but I can't for the life of me figure out how to contact them.
second question is would they keep the money or would they pay back to BT? as technically it's not tcb money either. what's the likely outcome I can't be the only person to have a payout when they shouldn't.