Ok, my parents have been with sky for over 15 years (although they see not as 10 as thats when everyones accounts migrated over to a digital package). Sky have never been proactive and offered my parents a better deal or to upgrade their box. My parents now have two HD TVs but one standard sky box (Coaxial cable in the 2nd TV from the sky box, analogue signal). They currently pay £23.99 for UK Living, History Channels, Documentaries, News, etc... They do not have Sports, Movies, Cartoons, etc... as they just dont use them.
I rang sky to see if they could get a better deal, ideally i wanted to get them a HD box (or 2) at no extra cost, but Sky wanted to charge £50 for the box and then up the subscription to £30 on the same package.
They said this was THE BEST deal they could do. Ive read on MoneySaviginExpert to state I wish to cancel and then I may get a better offer but my mum would be pretty angry if I cut it off on her behalf.
The girl at Sky seemed to put me in a predicament of what offers have you seen, well beat it but there arent any good ones out at the moment and loyalty seems to count for nothing.
Can anyone advise how I may get them Sky HD at no extra cost?