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hana21 Avatar
8y, 10m agoPosted 8 years, 10 months ago
i had a dvd from blockbuster out this week and i cant watch it as it is so scratched should i just settle for a replacement or should i expect my money back too has anyone had this problem before?

thank you
hana21 Avatar
8y, 10m agoPosted 8 years, 10 months ago

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I've heard that BB will give you your money back and a replacement but it seems to be at the discretion of the manager.

Anyway, take it back and see what they say.

Be good, Dio :thumbsup:
We've hired stuff from BB before and we either get a store credit or refund or another film/game when things don't work as they should, never had any disputes, as if the film/game is scratched it's obvious by looking at it.

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