Hi, i won a PS4 in the Sony TV promo - 1 in 5 chances of winning a PS4. I unfortunately recieved a PS4 that had the blue light of death. I have contacted Sony and they told my they would arrange a replacement. It's been a few weeks now and i still havn't heard anything. I have rang them a few times but they keep fobbing me off with "someone will contact you soon!" Did anyone else having this problem when winning a PS4?