I bought a MSI motherboard only a few months ago and last month, whilst I was playing farcry my computer turned off. It refused to start or show any signs of life. I've already bought and fitted and new motherboard and my system is now working 100% therefore I know for a fact 100% that the motherboard was the culprit. I've been trying since then for Box.co.uk or MSI for a RMA but both are refusing and sending me around circles since box.co.uk are demanding me to claim direct off the manufacture whilst MSI are demanding it to be done direct from the reseller. I've contacted both the reseller & manufacture multiple times and box.co.uk have now just ended all contact. Who's legal responsibility is it for the RMA?
Any tips and advice would be greatly appreciated as this has been going on for long enough.