Basically bought a TV from Argos in November 2015, it's packed up last week, I have sound but no picture, think the backlight has gone.
Contacted Argos and they said as it's outside it's 12 months warranty I need to get an Independent report done before they will look into it any further.
Anyone had experience of this before? Who would I get an Independent report from? And is it worth it or are they likely to just try and fob me off even after getting the report?
Any help would be appreciated.