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BT Broadband / Topcashback

£0.00 @ Topcashback
Signed up 2 weeks ago. I missed the £150 reward card but got £125. Due to activate on the 10th. I phoned BT today to see if they'll change my reward card from the £125 to £200 they currently have on o… Read More
H4SS4SSH Avatar
2w, 3d agoPosted 2 weeks, 3 days ago
Signed up 2 weeks ago. I missed the £150 reward card but got £125. Due to activate on the 10th. I phoned BT today to see if they'll change my reward card from the £125 to £200 they currently have on offer. The woman said it's and online thing, but she can either give me £10 goodwill credit or I cancel and reorder to get the higher value reward card. Topcashback tracked at £90. Anyone know if I cancel under the 14 day cooling off and reorder for the larger reward card whether it would still track in TCB? Would it still consider me as a new customer if I cancel and reorder?
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H4SS4SSH Avatar
2w, 3d agoPosted 2 weeks, 3 days ago
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#1
I did it couple years ago.I canceled my order and BT confirmed if I re ordered I would be classed as a new customer .I did it and got cashback and pre paid card
#2
In TCBs eyes, a new order will not be related to an existing order. Two concerns: the current order's eligibility for cashback may be impacted by the telephone enquiry (interpretation of "order not wholly completed online"); any new order may not track, so requiring order number 3. And any order's cashback eligibility may become not payable if the day of the week has a letter Y in it, meaning cashback is not guaranteed.
#3
How long do bt take to Install. Anyone got this deal What's the wait on cashback and recieving the master card
#4
I did this deal end Feb. Got card within days of connection and have just been paid cash back last week.
#5
wakkaday
How long do bt take to Install. Anyone got this deal What's the wait on cashback and recieving the master card


All good. Card within days and cash back last week. Feb activation.
#6
both tracked.the order I cancelled declined.my 2nd order paid out

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