6mths ago I posted on here regarding an accident my sister had where a taxi driver braked for no reason causing my sister to hit him. He didn't go through his insurance but straight to a no win no fee company. Claimed for damage to his car that wasn't there. He claimed it was a total loss & that he was suffering with injuries. He's still to this day using the taxi in the same condition & didn't report the incident to his taxi firm or the town's licensing dept.
From advice given on here my sister went to her insurers and still now they are investigating him. No money has been paid by way of a settlement.
She has just had her insurance renewal through and it has more than doubled.
Firstly, can they increase the premium when the claim is still ongoing? And is she tied to staying with the same insurer? If not can anybody recommend an insurance company?
She's been driving for a year.