In August last year I purchased a Versus Tablet from the IWantOneOfThose Outlet on ebay for my dad. It has recently become faulty, and on investigation it looks like IWOOT is part of the HUT group and they have a horrendous reputation for customer service.
Sure enough, they originally stated that they had no obligation as after 6 months all obligations fall to the manufacturer. I pointed out the Sale of Goods act makes them responsible, to which (after about a week of emails taking 24 hours each to turn around) they have responded that the onus is on me to prove its a manufacturing fault by "independant assessment". From my reading around the SOGA I think they can correctly make this challenge.
So, where would I get such a thing done, and what is it likely to cost ?
Any previous experience appreciated...http://sogahub.tradingstandards.gov.uk/sites/default/files/ataglance_pdf.pdf