Can I purchase a phone from O2 REFRESH and cancel the airtime - HotUKDeals
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Can I purchase a phone from O2 REFRESH and cancel the airtime

mustafizchowdhury9 Avatar
3y, 5m agoPosted 3 years, 5 months ago
I have seen some deals here on hukd where people have been purchasing a tariff from O2 Refresh which includes paying for the airtime and the phone separately.

I wanted to do that with a phone on their website but can I still do it?

If I receive the phone and then ask them to cancel the airtime are they going to make me send the phone back?


I found this on their terms and conditions but I did not understand it properly:

9. Right of Withdrawal/“Cooling-Off”
9.1 You have the right to withdraw from the Credit Agreement, without giving any
reason, before the end of 14 days beginning with the day after the day on which this
Credit Agreement is made; or (if later) when you receive the Device. The right you have to
withdraw from this Credit Agreement does not affect your agreement for the purchase of the
Device (which is governed by the Pay Monthly Mobile Agreement (including the Equipment
Agreement)). If you withdraw from this Credit Agreement before the end of the “cooling
off” period but after our Change-Your-Mind period (see your Pay Monthly Mobile Agreement
(including the Equipment Agreement) and details on our website), you will have to repay the
full Amount of Credit to purchase the Device outright.
9.2 You need to notify us on one of the numbers listed below or visit an O2 store, giving details
of this Credit Agreement. You must repay the Amount of Credit in full without delay and, in any
event, no later than 30 days after giving notice of withdrawal. Please visit an O2 store or call us
on one of the numbers listed below and make payment using your debit or credit card.
9.3 If you do not exercise your right to withdraw, the Credit Agreement will remain in full
force and effect and its terms and conditions will bind you.

full t&c here:
http://static.o2.co.uk/www/docs/termsandconditions/o2r12568n-phone-plan-tcs.pdf
Other Links From O2:
mustafizchowdhury9 Avatar
3y, 5m agoPosted 3 years, 5 months ago
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Responses/page:
#1
You cant pay the airtime off they waive the airtime charge if you pay the phone off.

Example

Samsung S3 - £28 a month (£20 for phone £8 for airtime)

To cancel the contract you would have to pay the phone charge a month x how many months left of contract

So £20 x 24 (if its a 24 month contract) = £480.

(Figures are completly random, just to show how it works)

Edited By: JackRH1 on Aug 05, 2013 10:18
#2
JackRH1
You cant pay the airtime off they waive the airtime charge if you pay the phone off.

Example

Samsung S3 - £28 a month (£20 for phone £8 for airtime)

To cancel the contract you would have to pay the phone charge a month x how many months left of contract

So £20 x 24 (if its a 24 month contract) = £480.

(Figures are completly random, just to show how it works)

Thanks but what I wanted to know was can I stop paying the £8 a month (for example) and keep paying the £20 a month for the phone itself.

I would do this within the cooling off period so they can't make me pay the remaining time left on the airtime contract but would they make me send the phone back or pay the RRP for the phone?
#3
No because you can't pay off the airtime.
You pay off the phone, which is a much better deal( rather than having to pay off phone and air)

Think of it as paying rent 24 months in advance but you only stayed for 12 months. Waste of money!
#4
Buy the contract, cancel the airtime, pay the phone price in full and you're done.

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