I sold an item on ebay 2 weeks ago. The auction conditions stated I would post but the winning bidders asked if he could collect, I could see he was local so agreed. He initially gave me a collection date of Thursday last week, he didn't turn up. Then said he would call and collect last Sunday morning, didn't turn up. He next said he would call either Thursday or Friday morning to arrange collection that evening and you can guess the rest. I've told him the latest he can collect is tomorrow, if not it will have to be posted. All comms were through the ebay messaging system.
Assuming he doesn't collect or pay for postage by tomorrow I know the next step is usually to escalate to ebay as a non paying bidder but I've a strong feeling if the bidder does then pay and I post, he'll submit a spurious paypal claim so I'd rather just cancel the auction. I know I'll lose paypal fees if I cancel but will ebay withdraw any negative feedback he might leave if I ask them based on the comms trail between the two of us?