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car park damage

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I use a large work car park used by several different companies, we pay a monthly sum. They use CCTV. Came out to my car a few days ago and found a large dent and scratch down the side. It is goi… Read More
iglimpse Avatar
8m, 2w agoPosted 8 months, 2 weeks ago
I use a large work car park used by several different companies, we pay a monthly sum.
They use CCTV.

Came out to my car a few days ago and found a large dent and scratch down the side. It is going to cost over £500. Reported to work reception and insurance company.

Insurance advised me to inform police as "driving away from scene of an accident without reporting it."

Today the police said it is not a crime and they are not allowed to access the workplace CCTV. Not sure if the insurance company will try to request it

What is the point of having CCTV if it cannot be used when there is an incident ?
I know there are data protection rules but what is to stop me causing wilful damage to every car tomorrow and they won't be able to trace me !!!
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iglimpse Avatar
8m, 2w agoPosted 8 months, 2 weeks ago
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#1
I once asked a garage owner to look on his cctv because my other half decided to leave the petrol cap on top of the car then drove off!

He showed me the cctv but we couldn't see where it had fallen someone must of picked it up however he had a spare and gave it to me lol

So the police can't access cctv? Hmm.. No wonder country going down the tube with that attitude!
banned#2
Firstly the Police can access CCTV if you tell them it is criminal damage ;)

Edited By: YouDontWantToKnow on Oct 06, 2016 20:02
#3
have you asked for the CCTV to be checked? the owner has no obligation to show you the footage but maybe he can look through it and identify any suspected vehicles?
#4
Yes. Apparently, due to data protection laws I am not allowed to request this
#5
Actually you are wrong. you can request the download of the CCTV and by law they have to give it you. not only this but they can only charge max £10 for it.
https://www.gov.uk/request-cctv-footage-of-yourself
#6
Also the police can get it and also the insurance can request it.
#7
iglimpse
Yes. Apparently, due to data protection laws I am not allowed to request this
Sorry, that's a smokescreen. Think about it logically. They have videos of you getting in and out of your car. THAT is covered under the data protection act, unless they don't record and someone watches it live all the time. You can put in a request then, but be aware they can ask a reasonable charge for this.
#8
Ask to speak to a senior officer at the police HQ. What the officer has told you is incorrect as a crime has occurred and it should be at least logged if not investigated. You'll need a crime number for insurance to proceed.
#9
A very frustrating incident happened at Tesco car park where my wing was scratched with key or something. The ironic thing was I parked under a CCTV camera but when the police tried to access the data they were unable to because it was switched off! Had to repair on my expense as Tesco say they were not responsible! :(
#10
I've think you've been given incorrect information from both the Police and the CCTV operator. You'll need to get in contact with both of them again.
#11
bm67
A very frustrating incident happened at Tesco car park where my wing was scratched with key or something. The ironic thing was I parked under a CCTV camera but when the police tried to access the data they were unable to because it was switched off! Had to repair on my expense as Tesco say they were not responsible! :(

Well they are not responsible, the person who did it is responsible regardless if cctv were working or not.
#12
My neighbour called the police to 2 men seen messing with my car. The police arrived and spoke with them, and sent them packing. They were stealing the wheel trims and told the police they were saving them for me!! I then tried to pursue a claim for theft and the police said they had no evidence. They simply dont want the paperwork and I had to pay up for replacements. I just dont expect any response from the police when you are a victim these days.
#13
bm67
A very frustrating incident happened at Tesco car park where my wing was scratched with key or something. The ironic thing was I parked under a CCTV camera but when the police tried to access the data they were unable to because it was switched off! Had to repair on my expense as Tesco say they were not responsible! :(

That's right Tesco weren't responsible the moron who damaged your car was.
#14
Please make a formal complaint about the police officer who told you he couldn't access it. He deliberately lied to you because he's too lazy.

The CCTV company have a duty to release footage they may have of you if requested, but they also have to hide the identity of other parties. This would include number plates.
#15
Can't you ask your work to review the cctv? Or ask to view it yourself?

Hate people who don't own up to this.
#16
drtongue
Actually you are wrong. you can request the download of the CCTV and by law they have to give it you. not only this but they can only charge max £10 for it. https://www.gov.uk/request-cctv-footage-of-yourself

Yeah that's true but he's not wanting footage from when he's there it's from the accident when he's not present on the cctv

Edited By: stefromuk on Oct 07, 2016 21:07: .

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