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CEX phone number?

glenncraneuk Avatar
glenncraneuk5y, 11m agoPosted 5 years, 11 months ago
Have CEX got a phone number.

Been searching on the net for CEX sunderland phone number and cant find anywhere :(
Other Links From CeX:
glenncraneuk Avatar
glenncraneuk5y, 11m agoPosted 5 years, 11 months ago
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(1)
ElusiveNI
Someone bought something online from this company with my stolen debit card for the sum of £557.50, i contacted bank + police straight away obviously, also tried to get in touch with Cex to ask them if they could assist with the fraudulent activity and my emails were never answered, the bank also tried to email them as even they can't get a phone number and have had no replies, going on two weeks now. They are an absolute disgrace and a farce of a company, avoid at all costs

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Dr4gOnsFuRybanned#1
You would think they'd have one on their website.
A quick google search and I found this:
"As of 13th July 2008, Customer Services have moved from a call centre operation to a web-based emailing service called WeCare.

Due to the nature of the company, CeX believes that a web-based service would be more beneficial for our customer base.

All enquiries will now filter to the correct departments, ensuring that a rapid and accurate response is delivered.

Please visit our contact page or email [email protected]">[email protected].

Thank you for your continued support and loyalty.
D.D.
CeX Towers"

Looks like this is the only way of contacting them:
http://www.cex.co.uk/contact/
DTR#2
They never answered the phone when they did a number.
glenncraneuk#3
Thats crap i want to know if they have stock in, dont wanna waste 30 mins going to look
teambintip#4
I hate cex so much.

Appalling service from ignorant college drop-out staff (that usually have very poor personal hygiene)

And their prices are a rip-off, and the store stock online is usually wrong

etc etc
Becksdawe#5
glenncraneuk
Thats crap i want to know if they have stock in, dont wanna waste 30 mins going to look


You can do that online anyway.....
Bryan839#6
I ordered a £325 mobile from them on Wednesday evening, they advertise next day delivery, but I still havnt received it. I have sent them 4 emails and they havnt replied! The online order tracker shows my order as dispatched, but I didn't receive a email. Appalling customer services!
emustation2005#7
there shocking at service i hate them to trying to get a refund from them just ignore me :(
kellieheybourn#8
It would be nice to be able to speak to somebody, i called the telephone number on the web site to be told there is no telephone number. The cost of an 0845 number. My Son took a mobile in yesterday to sell, to be told not selling for cash only vouchers. So now i'm confused as i thought this company sold for cash and i have no number to call. I do not want to make the same wasted trip into town as my son did yesterday to be told the same thing
sell123#9
there soo crapp none use them i sent my phone off and havent had one email of them nor the money im really fumming!! :@
timtom13#10
LOLoO
sweetwildcat77#11
I just want to call and find out if they are open today, being Easter Monday, and I don't want to drive 30 miles and find its shut! No point emailing for that, if they do reply it will probably be too late.
snowy2#12
I was in their Lisburn Co Antrim store this morning to buy a pre- owned game for my son , it was priced at £10on the game & on their website at £10 , when i got to the till the idiot who served me said it had went up in price this morn to £15 when i complained he just shrugged his shoulders& said that the guy was pricing them but hadn't reached my game to price it yet and refused to sell me it at the marked pice !!! When I got home i couldn't get a contact number anywhere to complain further , so lesson learned I will not be back in CEX if that's the way they treat their customers !!!!
broadband10#13
is it open bank holiaday monday june doncaster cex
sexydj#14
We just came in n brought a sims game but its missin the code so if u can call us back n let us know wat to do
andywedge[mod]#15
sexydj
We just came in n brought a sims game but its missin the code so if u can call us back n let us know wat to do

sexydj; you should contact CeX directly as they won't see this thread as we are in no way connected to them
andres#16
I sent my £120. Phone and havnt got my money back. I wish the police or traiding standerds aigency. Do somthing about this because this is against the law.......
miikeyblue#17
andres
I sent my £120. Phone and havnt got my money back. I wish the police or traiding standerds aigency. Do somthing about this because this is against the law.......

This isn't CEX. This is HotUKDeals. Contact CEX if you've got complaints!
TSP#18
They sold me a stolen phone,£275,and are refusing to give me a refund.When I asked for the number of the head office,was given the number for McDonalds.Bunch of ****.I am going to report them to Trading Standards,and if necessary,I will take this further.Very Angry Walthamstow.
Simert2#19
I sold my Iphone 4 to CEX.
They gave me the price at the time they looked at the phone, 2 weeks later than I sent it, rather than the price at the time I sent it.
The bank transfered the lower price and sent a cheque for the remainder. I paid the cheque in and it bounced! They put a stop on the cheque. I've had no email explaining why and no respons to my emails.
AVOID!
lorraine4048#20
I sent them my ipod shuffle to sell..still not received a payment from them..Its now been a month..Ignored my emails and the
only phone number that you can find on the internet doesn't exist..Will never post anything again to them, nor buy from them on-line..can't be trusted and about time the trading standards or someone chased them up..

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