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CEX phone number?

glenncraneuk Avatar
glenncraneuk4y, 11m agoPosted 4 years, 11 months ago
Have CEX got a phone number.

Been searching on the net for CEX sunderland phone number and cant find anywhere :(
Other Links From CeX:
glenncraneuk Avatar
glenncraneuk4y, 11m agoPosted 4 years, 11 months ago
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Dr4gOnsFuRybanned#1
You would think they'd have one on their website.
A quick google search and I found this:
"As of 13th July 2008, Customer Services have moved from a call centre operation to a web-based emailing service called WeCare.

Due to the nature of the company, CeX believes that a web-based service would be more beneficial for our customer base.

All enquiries will now filter to the correct departments, ensuring that a rapid and accurate response is delivered.

Please visit our contact page or email [email protected]">[email protected].

Thank you for your continued support and loyalty.
D.D.
CeX Towers"

Looks like this is the only way of contacting them:
http://www.cex.co.uk/contact/
DTR#2
They never answered the phone when they did a number.
glenncraneuk#3
Thats crap i want to know if they have stock in, dont wanna waste 30 mins going to look
teambintip#4
I hate cex so much.

Appalling service from ignorant college drop-out staff (that usually have very poor personal hygiene)

And their prices are a rip-off, and the store stock online is usually wrong

etc etc
Becksdawe#5
glenncraneuk
Thats crap i want to know if they have stock in, dont wanna waste 30 mins going to look


You can do that online anyway.....
Bryan839#6
I ordered a £325 mobile from them on Wednesday evening, they advertise next day delivery, but I still havnt received it. I have sent them 4 emails and they havnt replied! The online order tracker shows my order as dispatched, but I didn't receive a email. Appalling customer services!
emustation2005#7
there shocking at service i hate them to trying to get a refund from them just ignore me :(
kellieheybourn#8
It would be nice to be able to speak to somebody, i called the telephone number on the web site to be told there is no telephone number. The cost of an 0845 number. My Son took a mobile in yesterday to sell, to be told not selling for cash only vouchers. So now i'm confused as i thought this company sold for cash and i have no number to call. I do not want to make the same wasted trip into town as my son did yesterday to be told the same thing
sell123#9
there soo crapp none use them i sent my phone off and havent had one email of them nor the money im really fumming!! :@
timtom13#10
LOLoO
sweetwildcat77#11
I just want to call and find out if they are open today, being Easter Monday, and I don't want to drive 30 miles and find its shut! No point emailing for that, if they do reply it will probably be too late.
snowy2#12
I was in their Lisburn Co Antrim store this morning to buy a pre- owned game for my son , it was priced at £10on the game & on their website at £10 , when i got to the till the idiot who served me said it had went up in price this morn to £15 when i complained he just shrugged his shoulders& said that the guy was pricing them but hadn't reached my game to price it yet and refused to sell me it at the marked pice !!! When I got home i couldn't get a contact number anywhere to complain further , so lesson learned I will not be back in CEX if that's the way they treat their customers !!!!
broadband10#13
is it open bank holiaday monday june doncaster cex
sexydj#14
We just came in n brought a sims game but its missin the code so if u can call us back n let us know wat to do
andywedge[mod]#15
sexydj
We just came in n brought a sims game but its missin the code so if u can call us back n let us know wat to do

sexydj; you should contact CeX directly as they won't see this thread as we are in no way connected to them
andres#16
I sent my £120. Phone and havnt got my money back. I wish the police or traiding standerds aigency. Do somthing about this because this is against the law.......
miikeyblue#17
andres
I sent my £120. Phone and havnt got my money back. I wish the police or traiding standerds aigency. Do somthing about this because this is against the law.......

This isn't CEX. This is HotUKDeals. Contact CEX if you've got complaints!
TSP#18
They sold me a stolen phone,£275,and are refusing to give me a refund.When I asked for the number of the head office,was given the number for McDonalds.Bunch of ****.I am going to report them to Trading Standards,and if necessary,I will take this further.Very Angry Walthamstow.
Simert2#19
I sold my Iphone 4 to CEX.
They gave me the price at the time they looked at the phone, 2 weeks later than I sent it, rather than the price at the time I sent it.
The bank transfered the lower price and sent a cheque for the remainder. I paid the cheque in and it bounced! They put a stop on the cheque. I've had no email explaining why and no respons to my emails.
AVOID!
lorraine4048#20
I sent them my ipod shuffle to sell..still not received a payment from them..Its now been a month..Ignored my emails and the
only phone number that you can find on the internet doesn't exist..Will never post anything again to them, nor buy from them on-line..can't be trusted and about time the trading standards or someone chased them up..

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