So, my contract will end on 19th January 2017. I'm currently on PAYM 12M, 12GB Data, 600 Minutes, £25 per month. I was on live chat to find out what I can get, and saw one for PAYM 1M, 12GB Data, 200 Minutes, £20 per month. The guy said the plan I can move to is PAYM 1M plan 30GB 200 Minutes for £22... Seems strange..... So I asked him why can't I not go on any of the plan specified online, he said the computer system will only allow £3 difference????? What the hell....? I've never heard of that one before..... He also said that the computer system will not allow him to go to the other options..... All I wanted was something for around £15, 1 month (not 12 months) 4-8GB data.... In the past, I've had no problems switching plans. Anyone has this problem?