Currently with BT for phone and BeThere for broadband..... and been meaning to call and get BT to match the O2 home phone price of £7.50pm (Like many others have)
Ring and told.."the bet we can do is £9.99pm or £23 with a capped broadband" Erm... thats more than I'm paying now......"yes..... if you'd like to cancel... we've tied you into a rolling contract for free calls at the weekend".... Erm I dont make any calls.
Anyway, this biddy was adamant I was tied to a contract and would have to pay the remainder to be allowed to leave. I know I even spoke to them about this and was told there was no contract, so regardless of anything, BT is soon to be history.
I would have jumped to O2, but they now only take new customers with broadband... and they are charging more than Im currently paying BT with a 70GB cap (Currently there is no cap... just how I like it!)
BT charge me £12.66 (I think) per month but as I said, I make zero calls each month (with 6 mobile contracts in the house giving 2300 minutes - calls are really not needed!)
I hate Virgin, so they arent an option
What other options are recommended to take this away from BT?
Funnily, they have just pulled the same stunt with my Dad - and it was me that spoke with them back in May last year when they "renewed" the free call thing. He's just been told the same thing. I didnt realise BT were now on the "lie through your teeth" boat!