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comet help

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Hi got a washer dryer from comet that broke and got replacement vouchers but they wont buy me a new one, any idea when their offers will change as i really neeed one but dont want to have to pay more!…
stevewilsonbahon Avatar
7y, 10m agoPosted 7 years, 10 months ago
Hi got a washer dryer from comet that broke and got replacement vouchers but they wont buy me a new one, any idea when their offers will change as i really neeed one but dont want to have to pay more!!!!
Paid £300 for machine but only get 273 back as free delivery i was promised has to come off. They are lying misselling scum dogs.
stevewilsonbahon Avatar
7y, 10m agoPosted 7 years, 10 months ago
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Responses/page:
#1
have you tried their comet clearence section?
#2
eh? have to use the vouchers in store, they also expect me to pay for the replacement to be delivered and the old one to be taken
away
#3
stevewilsonbahon
eh? have to use the vouchers in store, they also expect me to pay for the replacement to be delivered and the old one to be taken
away


oohhh i think you maybe able to use the vouchers online...otherwise search for the nearest comet clearence outlet. I know we have on in walsall or wolverhampton near us!

Comet customer service is by far one of the worse i have come across. Last time we had a laptop issue we had to print of the consumers act and trade description act....and take it all with us!!!!!
#4
That doesnt seem right though them taking the money off for delivery? It was free delivery. You should get back the full cost of what the machine cost
#5
I won't go to comet anymore no after they messed my daughter about with her fridge/freezer over xmas it took them 3 months to sort out delivery of a new one and loads of appts where an engineer was going to come round and never turned up! Thats the end of comet for us!:x
#6
waiting for them to ring me back as the sales person i spoke to yesterday told more bare faced lies about the insurance policy to try and re sell it, thats when i walked out, customer services have promised me the manager will ring me. asked if he was FSA compliant he said of course!!! absolute disgrace
#7
I have recently had a good result from Comet. Purchased an 32” LG TV (32LG7000) on Boxing Day £349. Had various sound faults and a total of four unsuccessful repairs. The store we purchased from offered use our money back. This amount would not buy a TV of anywhere near the same speck. We went to a different store about 15 miles away to be told we cloud pick any TV to the value of £599 which should give us the same speck or take the £349 cash refund.
#8
How long did you have this washer before it broke?

If it was a short period I'd definately have demanded a full refund in cash/card refund (dependant how it was originally paid),no vouchers & no reductions in amount paid

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