Continuosly being prompted to enter verification code in eBay - HotUKDeals
We use cookie files to improve site functionality and personalisation. By continuing to use HotUKDeals, you accept our cookie and privacy policy.
Get the HotUKDeals app free at Google Play

Search Error

An error occurred when searching, please try again!

Login / Sign UpSubmit

Continuosly being prompted to enter verification code in eBay

£0.00 @ eBay
In eBay,I am continuously getting 'Enter a verification code to continue'. I get this numerous times while I'm in My ebay or even to get to the help section. I have contacted help which has been usel… Read More
kakinyemi Avatar
8m, 1w agoPosted 8 months, 1 week ago
In eBay,I am continuously getting 'Enter a verification code to continue'. I get this numerous times while I'm in My ebay or even to get to the help section. I have contacted help which has been useless. I have cleared my cache and getting ithe prompt with IE and Chrome on 2 different user ID's. So far, I have only tried it on one computer in the office. Any help will be greatly appreciated. Thanks in advance
Other Links From eBay:
kakinyemi Avatar
8m, 1w agoPosted 8 months, 1 week ago
Options

All Responses

(10) Jump to unreadPost an answer
Responses/page:
#1
Call them
#2
joshp
Call them
Thank you, i've already tried to but the numpty thought I was making it up
#3
kakinyemi
joshp
Call them
Thank you, i've already tried to but the numpty thought I was making it up

It's not something anyone here can help with since eBay would need to resolve it but upload a screenshot here of the page and I may be able to advise.
#4
Thanks again.
This has now been resolved. I suspected it was my PC as I was getting the same error in 3 different browsers on 2 accounts. I got my husband to use his PC to test on both accounts and they were OK so I knew it had to be my PC. Suddenly it dawned upon me that I had some Microsoft updates installed this morning, i removed one of the updates installed today and voila it's back to normal. Offending Security Update is KB3193821
#5
#6
Thanks, i found that earlier post but it didn't resolve for me
#7
kakinyemi
Thanks again.
This has now been resolved. I suspected it was my PC as I was getting the same error in 3 different browsers on 2 accounts. I got my husband to use his PC to test on both accounts and they were OK so I knew it had to be my PC. Suddenly it dawned upon me that I had some Microsoft updates installed this morning, i removed one of the updates installed today and voila it's back to normal. Offending Security Update is KB3193821

It may come back. It could be that you're using the eBay account on another device i.e. a different IP. I did this for months with my father's account and then randomly had the same issue. Gave eBay a call and they resolved straight away. A windows update would have nothing to do with that.
#8
I'm having the same issue!
#9
i use linux
#10
joshp
kakinyemi
Thanks again.
This has now been resolved. I suspected it was my PC as I was getting the same error in 3 different browsers on 2 accounts. I got my husband to use his PC to test on both accounts and they were OK so I knew it had to be my PC. Suddenly it dawned upon me that I had some Microsoft updates installed this morning, i removed one of the updates installed today and voila it's back to normal. Offending Security Update is KB3193821
It may come back. It could be that you're using the eBay account on another device i.e. a different IP. I did this for months with my father's account and then randomly had the same issue. Gave eBay a call and they resolved straight away. A windows update would have nothing to do with that.
That's a possibility but I don't think that was my issue as I regulary logon to diffrent laptops at home and in the office at the same time and never experience it before.

Post an Answer

You don't need an account to leave a response. Just enter your email address. We'll keep it private.

...OR log in with your social account

...OR comment using your social account

Thanks for your comment! Keep it up!
We just need to have a quick look and it will be live soon.
The community is happy to hear your opinion! Keep contributing!