Been with Sky for 3 years, hard drive has packed up in sky+ box, rang sky to cancel (have basic subscription plus 2 addon packages no sports or movies, sky talk and sky broadband max) Initially they offered free call out to fix sky+ box, then i said that I had been considering the freesat hd, guy went away then came back and offered Sky HD box for £149 plus £60 installation.
I said that was too much and he went away again and offered the box for £99 and £60 installation, said I wasn't really happy paying £60 for installation.
He then went away and then came back and confirmed the cancellation.
Can i get a better deal than this or is this the going rate, will SKy let the cancellation go through or will they try to keep my business?
anyone any experience of this?