OK so I am fuming. I just spent the last hour on the phone to customer service to currys, for the eejit to refuse to let me speak to a manager or supervisor and easily resolve the issue! He gave me an email address to contact to complain, but is it really worth it?
Basically what happened was, I called up cs on Sunday to find if a newer model of an appliance was in stock at the closest store, I have to make a bit of a journey you see so I wanted to ensure I wasn't wasting time or money ! So the advisor ensured that the newer model was in the shop and that there were 10 or so in stock. I asked him : "are you sure cuz I really don't want to make a trip especially to be told that actually,we don't have it!" He promised me that wouldn't be the case.
Anyway so wasted journey in to find out in actual fact hey how, no newer model. I had purchased older one 2 days prior so in anger I just returned it back to currys as I could NOT be bothered carrying it back.
So I called today basically to compensate the travel...but I can't find my bus ticket so I'm raging at that, but not only that, this guy I was speaking to, gosh he was awful!!! In the end I have been given an email and been refused to speak to anyone higher up.
Lol am I just wasting my time? Sorry I needed to let it out :P