Anyone else noticed this?
I bought a laptop yesterday. I wake up to see the price has been reduced by £22. Not a lot, but let's be honest, I'm not on Hotukdeals because I like throwing away £20!
I contacted Amazon, thinking they'd just refund the difference and it would all be fine - they've refunded me more than £20 in the past and I haven't raised any issues with them in months. They refused because of "various reasons". Now I have to send the item back, simply to buy it again tomorrow.
Not only is this a complete waste of my time, but will cost Amazon a bomb in delivery charges alone. On top of that the used laptop will probably go on Amazon Warehouse deal for a few hundred less.
Over all, pretty awful compared to the past. Took 30 mins of my time, guy barely spoke English and all for nothing.
Anyone else noticed a decline in service lately? Definitely shook my perception that Amazon have "The worlds best Customer Service". Flubit it is.