Do Argos accept iPads returned within a few days if box was opened? - HotUKDeals
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Do Argos accept iPads returned within a few days if box was opened?

£0.00 @ Argos
Thought my father’s iPad was broken so bought a new one on Saturday from Argos; paid online for collection instore. iPads don’t show as being exempt from returns but as it was out of the box for one … Read More
Agharta Avatar
6m, 4d agoPosted 6 months, 4 days ago
Thought my father’s iPad was broken so bought a new one on Saturday from Argos; paid online for collection instore.
iPads don’t show as being exempt from returns but as it was out of the box for one day I wonder if they will accept it as a return?
Only the iPad has been removed so everything else is still sealed.
It’s mint and just looks like an ‘open box’ item so before I take it in I’m wondering what peoples’ experience is of taking back opened electrical goods to Argos?

Turns out it was a combination of a faulty cable + faulty charger and managed to get it working the next day.
I will remove the iPad from his iTunes and iCloud account so it will be ready for the next owner.
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Agharta Avatar
6m, 4d agoPosted 6 months, 4 days ago
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i work for argos, usually we will not accept a tablet that's been open, has it been turned on? are there finger prints? the seals been removed and there is no catalogue number on the box which would be another issue. it would be up to the manager on duty if they accept it back. you may get told to call customer service but its up too the store if they choose to do it they have no say in what happens in store. in my store I would say as there is no fault with the product I wouldn't take it back.

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#1
Electronics tend to be exempt from their returns if opened. You can try but be prepared for disappointment
#2
Unless you get hold of a woefully inept Christmas temp or stamp your feel and they just do it as a 'goodwill gesture' to shut you up, you've got no chance.

Wife worked for Argos until about a year ago.
#3
i work for argos, usually we will not accept a tablet that's been open, has it been turned on? are there finger prints? the seals been removed and there is no catalogue number on the box which would be another issue. it would be up to the manager on duty if they accept it back. you may get told to call customer service but its up too the store if they choose to do it they have no say in what happens in store. in my store I would say as there is no fault with the product I wouldn't take it back.
#4
Thanks. Well worth a try but not making a special trip.
#5
Not a hope and the reason is - "It is not fit for resale" - would you buy a box that had been opened?
#6
craig020
i work for argos, usually we will not accept a tablet that's been open, has it been turned on? are there finger prints? the seals been removed and there is no catalogue number on the box which would be another issue. it would be up to the manager on duty if they accept it back. you may get told to call customer service but its up too the store if they choose to do it they have no say in what happens in store. in my store I would say as there is no fault with the product I wouldn't take it back.
I appreciate the feedback and it's understandable to me as the policy seems fair.
I'll stick it on eBay more than likely then or Gumtree unless my sister wants it.
Cheers all.
#7
memmmememe
Not a hope and the reason is - "It is not fit for resale" - would you buy a box that had been opened?
Try telling that to Amazon! :)
Different retailers have different polices which is why I asked.
#8
I would have thought they would take it back u paid online wouldn't it be under distance selling regs try it they open most things in shop to show u if u want so why would opening the box affect it if u just done that at home take it back and see what they say nothing to lose
#9
muddassarsardar
I would have thought they would take it back u paid online wouldn't it be under distance selling regs try it they open most things in shop to show u if u want so why would opening the box affect it if u just done that at home take it back and see what they say nothing to lose

Broken seal makes this type of product unfit for resale - heat sealed box generally

Edited By: memmmememe on Oct 24, 2016 15:44
#10
memmmememe
muddassarsardar
I would have thought they would take it back u paid online wouldn't it be under distance selling regs try it they open most things in shop to show u if u want so why would opening the box affect it if u just done that at home take it back and see what they say nothing to lose

Broken seal makes this type of product unfit for resale - heat sealed box generally


what happens to instore items they open for u to view then
#11
muddassarsardar
memmmememe
muddassarsardar
I would have thought they would take it back u paid online wouldn't it be under distance selling regs try it they open most things in shop to show u if u want so why would opening the box affect it if u just done that at home take it back and see what they say nothing to lose
Broken seal makes this type of product unfit for resale - heat sealed box generally
what happens to instore items they open for u to view then


They would not be heat sealed electronic equipment and therefore they would be fit for resale - the problem is nobody wants to buy a piece of electronic equipment where there is the slightest glimmer of suspicion that it may have been used
#12
Thank you very much to my local Argos for taking back the iPad today.
They said it was at their discretion and they could see it was completely unmarked so the eventual owner will have something that is 99.9% as good as new.
Saved me from having to sell it a loss of £50 or so.
#13
Agharta
Thank you very much to my local Argos for taking back the iPad today.
They said it was at their discretion and they could see it was completely unmarked so the eventual owner will have something that is 99.9% as good as new.
Saved me from having to sell it a loss of £50 or so.

well done to you :) Which branch did that ;)

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