Do i have to pay Glide for there bills in my new student flat? - HotUKDeals
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Do i have to pay Glide for there bills in my new student flat?

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Hi just seeing if anyone else has had this issue before. my partner and i signed for a student flat in march to move in august. we APPARENTLY signed for Glide to sort our bills out. They have …
GotBass Avatar
2y, 7m agoPosted 2 years, 7 months ago
Hi
just seeing if anyone else has had this issue before.

my partner and i signed for a student flat in march to move in august.
we APPARENTLY signed for Glide to sort our bills out.

They have now emailed my partner asking for payment via card.

i rang them up and said i had no idea what this malarkey is and want to cancel.
they said that i have to pay for £150 tv license (which we dont intend to use) £60 cancellation fees and potentially 2 months of bills until a supplier switch is complete.

i asked what details they had from me and they replied with:
Signature
Date of birth
email address.

they want payment by card, how liable are we to actually pay them?
is there any way out of this?

thanks
GotBass Avatar
2y, 7m agoPosted 2 years, 7 months ago
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(18) Jump to unreadPost an answer
Responses/page:
#1
Never heard of then before, do you mean THIS
#2
longbowassassin
Never heard of then before, do you mean THIS

yeah thats them, they are a rip off.
ive seen no good reviews.

i am liable to pay even though all they have is DOB and signature?

thanks for the reply.
#3
The first thing you should do is contact the landlord/agent and ask them about this.
#4
As far as I understand it, your landlord makes a commission from signing you up to Glide, which I assume is what's happened as you don't remember signing up to it - that makes me think it's bundled up into your tenancy agreement.

Look through your Tenancy agreement first and see what it says. If it doesn't mention it then think, do you remember signing anything else when taking on the lease?

If neither results in anything, then ask Glide to provide evidence - i.e. the document with your signature on. As it's a bill sharing platform, I imagine it will have both your signatures.

Unfortunately, if you find it was signed up for as part of your agreement in March, you're out of any cooling down period, so are probably tied in.

My only thoughts are -
1. If you find you did sign up, but details weren't provided at the time (such as charges and fees) then you could argue that
2. if there's no evidence that you signed up, and it's just that they are automatically falling over to you as the previous tenants used Glide, then I can't see that it's your problem. You do not have to use a specific supplier, have no agreement with them (and they're basically a finance company if you think about it, not a utility or otherwise) and so on.

In either case above, just have a word with your local trading standards and get the position clarified.
Also, let us know here how it works out for you, as I'm sure it'll be useful info for others.
Hope it's sorted soon.
#5
A little bit further info:
They say that you will automatically be responsible for payment to them as the landlord will pass on your details as per any other utility (you will be signed up to British gas if they already supply a property for example)
- you can cancel within 14 days of 'signing up' as long as they haven't provided any services to you - but again, check.. did you sign up, or did you assume responsibility. It will make a difference
- there is no fee for cancelling gas or electricity, and they cannot bill you for anything after the transfer - you provide a new supplier with the gas and meter readings and they bill you to that point, the new supplier bills you for everything after that point no matter how long it takes to transfer
- there is a charge for water, telephony and TV but as said, if you didn't sign up then I cannot see how this is binding as it's not the same as an energy supplier.
#6
and finally....
their terms for landlords (as I briefly mention above) states "...if the tenants change, you must immediately let us know along with the full names, mobile numbers and email addresses of the new owners or tenants".

Now, if you do find that you've been automatically transferred and there's no mention of Glide in your tenancy agreement or mention of 'third parties' then raise merry hell as those details CANNOT be legally passed on by the landlord under the Data Protection Act. There is provision for a landlord to pass on details if you've raided unpaid debts, but that's not the case here.
#7
tapi
As far as I understand it, your landlord makes a commission from signing you up to Glide, which I assume is what's happened as you don't remember signing up to it - that makes me think it's bundled up into your tenancy agreement.

Look through your Tenancy agreement first and see what it says. If it doesn't mention it then think, do you remember signing anything else when taking on the lease?

If neither results in anything, then ask Glide to provide evidence - i.e. the document with your signature on. As it's a bill sharing platform, I imagine it will have both your signatures.

Unfortunately, if you find it was signed up for as part of your agreement in March, you're out of any cooling down period, so are probably tied in.

My only thoughts are -
1. If you find you did sign up, but details weren't provided at the time (such as charges and fees) then you could argue that
2. if there's no evidence that you signed up, and it's just that they are automatically falling over to you as the previous tenants used Glide, then I can't see that it's your problem. You do not have to use a specific supplier, have no agreement with them (and they're basically a finance company if you think about it, not a utility or otherwise) and so on.

In either case above, just have a word with your local trading standards and get the position clarified.
Also, let us know here how it works out for you, as I'm sure it'll be useful info for others.
Hope it's sorted soon.


thank you so much for all the info, i shall contact my landlord in regards to this.

in terms of contracts, what can they do with just a signature and DOB, they cant actually bill me or anything?
#8
GotBass
tapi
As far as I understand it, your landlord makes a commission from signing you up to Glide, which I assume is what's happened as you don't remember signing up to it - that makes me think it's bundled up into your tenancy agreement.

Look through your Tenancy agreement first and see what it says. If it doesn't mention it then think, do you remember signing anything else when taking on the lease?

If neither results in anything, then ask Glide to provide evidence - i.e. the document with your signature on. As it's a bill sharing platform, I imagine it will have both your signatures.

Unfortunately, if you find it was signed up for as part of your agreement in March, you're out of any cooling down period, so are probably tied in.

My only thoughts are -
1. If you find you did sign up, but details weren't provided at the time (such as charges and fees) then you could argue that
2. if there's no evidence that you signed up, and it's just that they are automatically falling over to you as the previous tenants used Glide, then I can't see that it's your problem. You do not have to use a specific supplier, have no agreement with them (and they're basically a finance company if you think about it, not a utility or otherwise) and so on.

In either case above, just have a word with your local trading standards and get the position clarified.
Also, let us know here how it works out for you, as I'm sure it'll be useful info for others.
Hope it's sorted soon.


thank you so much for all the info, i shall contact my landlord in regards to this.

in terms of contracts, what can they do with just a signature and DOB, they cant actually bill me or anything?
if you signed a contract, of course they can bill you. You can of course refuse to pay and go down the debt collectors route.........
#9
GotBass
tapi
As far as I understand it, your landlord makes a commission from signing you up to Glide, which I assume is what's happened as you don't remember signing up to it - that makes me think it's bundled up into your tenancy agreement.

Look through your Tenancy agreement first and see what it says. If it doesn't mention it then think, do you remember signing anything else when taking on the lease?

If neither results in anything, then ask Glide to provide evidence - i.e. the document with your signature on. As it's a bill sharing platform, I imagine it will have both your signatures.

Unfortunately, if you find it was signed up for as part of your agreement in March, you're out of any cooling down period, so are probably tied in.

My only thoughts are -
1. If you find you did sign up, but details weren't provided at the time (such as charges and fees) then you could argue that
2. if there's no evidence that you signed up, and it's just that they are automatically falling over to you as the previous tenants used Glide, then I can't see that it's your problem. You do not have to use a specific supplier, have no agreement with them (and they're basically a finance company if you think about it, not a utility or otherwise) and so on.

In either case above, just have a word with your local trading standards and get the position clarified.
Also, let us know here how it works out for you, as I'm sure it'll be useful info for others.
Hope it's sorted soon.


thank you so much for all the info, i shall contact my landlord in regards to this.

in terms of contracts, what can they do with just a signature and DOB, they cant actually bill me or anything?

Really depends upon whose signature they have, under what circumstances they have it, and whether it is authentic... Tapi offered some fantastic information and advice, follow it all up ASAP.
#10
chocci
GotBass
tapi
As far as I understand it, your landlord makes a commission from signing you up to Glide, which I assume is what's happened as you don't remember signing up to it - that makes me think it's bundled up into your tenancy agreement.

Look through your Tenancy agreement first and see what it says. If it doesn't mention it then think, do you remember signing anything else when taking on the lease?

If neither results in anything, then ask Glide to provide evidence - i.e. the document with your signature on. As it's a bill sharing platform, I imagine it will have both your signatures.

Unfortunately, if you find it was signed up for as part of your agreement in March, you're out of any cooling down period, so are probably tied in.

My only thoughts are -
1. If you find you did sign up, but details weren't provided at the time (such as charges and fees) then you could argue that
2. if there's no evidence that you signed up, and it's just that they are automatically falling over to you as the previous tenants used Glide, then I can't see that it's your problem. You do not have to use a specific supplier, have no agreement with them (and they're basically a finance company if you think about it, not a utility or otherwise) and so on.

In either case above, just have a word with your local trading standards and get the position clarified.
Also, let us know here how it works out for you, as I'm sure it'll be useful info for others.
Hope it's sorted soon.


thank you so much for all the info, i shall contact my landlord in regards to this.

in terms of contracts, what can they do with just a signature and DOB, they cant actually bill me or anything?
if you signed a contract, of course they can bill you. You can of course refuse to pay and go down the debt collectors route.........

how can they bill me? i could essentially disappear.
#11
GotBass
chocci
GotBass
tapi
As far as I understand it, your landlord makes a commission from signing you up to Glide, which I assume is what's happened as you don't remember signing up to it - that makes me think it's bundled up into your tenancy agreement.

Look through your Tenancy agreement first and see what it says. If it doesn't mention it then think, do you remember signing anything else when taking on the lease?

If neither results in anything, then ask Glide to provide evidence - i.e. the document with your signature on. As it's a bill sharing platform, I imagine it will have both your signatures.

Unfortunately, if you find it was signed up for as part of your agreement in March, you're out of any cooling down period, so are probably tied in.

My only thoughts are -
1. If you find you did sign up, but details weren't provided at the time (such as charges and fees) then you could argue that
2. if there's no evidence that you signed up, and it's just that they are automatically falling over to you as the previous tenants used Glide, then I can't see that it's your problem. You do not have to use a specific supplier, have no agreement with them (and they're basically a finance company if you think about it, not a utility or otherwise) and so on.

In either case above, just have a word with your local trading standards and get the position clarified.
Also, let us know here how it works out for you, as I'm sure it'll be useful info for others.
Hope it's sorted soon.


thank you so much for all the info, i shall contact my landlord in regards to this.

in terms of contracts, what can they do with just a signature and DOB, they cant actually bill me or anything?
if you signed a contract, of course they can bill you. You can of course refuse to pay and go down the debt collectors route.........

how can they bill me? i could essentially disappear.
well you could disappear but be blacklisted for any future credit. They have your name, dob and address,
#12
chocci
GotBass
chocci
GotBass
tapi
As far as I understand it, your landlord makes a commission from signing you up to Glide, which I assume is what's happened as you don't remember signing up to it - that makes me think it's bundled up into your tenancy agreement.

Look through your Tenancy agreement first and see what it says. If it doesn't mention it then think, do you remember signing anything else when taking on the lease?

If neither results in anything, then ask Glide to provide evidence - i.e. the document with your signature on. As it's a bill sharing platform, I imagine it will have both your signatures.

Unfortunately, if you find it was signed up for as part of your agreement in March, you're out of any cooling down period, so are probably tied in.

My only thoughts are -
1. If you find you did sign up, but details weren't provided at the time (such as charges and fees) then you could argue that
2. if there's no evidence that you signed up, and it's just that they are automatically falling over to you as the previous tenants used Glide, then I can't see that it's your problem. You do not have to use a specific supplier, have no agreement with them (and they're basically a finance company if you think about it, not a utility or otherwise) and so on.

In either case above, just have a word with your local trading standards and get the position clarified.
Also, let us know here how it works out for you, as I'm sure it'll be useful info for others.
Hope it's sorted soon.


thank you so much for all the info, i shall contact my landlord in regards to this.

in terms of contracts, what can they do with just a signature and DOB, they cant actually bill me or anything?
if you signed a contract, of course they can bill you. You can of course refuse to pay and go down the debt collectors route.........

how can they bill me? i could essentially disappear.
well you could disappear but be blacklisted for any future credit. They have your name, dob and address,

they have an address near the uni live at... not my billing/home address?
#13
GotBass
chocci
GotBass
chocci
GotBass
tapi
As far as I understand it, your landlord makes a commission from signing you up to Glide, which I assume is what's happened as you don't remember signing up to it - that makes me think it's bundled up into your tenancy agreement.

Look through your Tenancy agreement first and see what it says. If it doesn't mention it then think, do you remember signing anything else when taking on the lease?

If neither results in anything, then ask Glide to provide evidence - i.e. the document with your signature on. As it's a bill sharing platform, I imagine it will have both your signatures.

Unfortunately, if you find it was signed up for as part of your agreement in March, you're out of any cooling down period, so are probably tied in.

My only thoughts are -
1. If you find you did sign up, but details weren't provided at the time (such as charges and fees) then you could argue that
2. if there's no evidence that you signed up, and it's just that they are automatically falling over to you as the previous tenants used Glide, then I can't see that it's your problem. You do not have to use a specific supplier, have no agreement with them (and they're basically a finance company if you think about it, not a utility or otherwise) and so on.

In either case above, just have a word with your local trading standards and get the position clarified.
Also, let us know here how it works out for you, as I'm sure it'll be useful info for others.
Hope it's sorted soon.


thank you so much for all the info, i shall contact my landlord in regards to this.

in terms of contracts, what can they do with just a signature and DOB, they cant actually bill me or anything?
if you signed a contract, of course they can bill you. You can of course refuse to pay and go down the debt collectors route.........

how can they bill me? i could essentially disappear.
well you could disappear but be blacklisted for any future credit. They have your name, dob and address,

they have an address near the uni live at... not my billing/home address?
surely they will have your address you move to in August from your landlord
#14
chocci
GotBass
chocci
GotBass
chocci
GotBass
tapi
As far as I understand it, your landlord makes a commission from signing you up to Glide, which I assume is what's happened as you don't remember signing up to it - that makes me think it's bundled up into your tenancy agreement.

Look through your Tenancy agreement first and see what it says. If it doesn't mention it then think, do you remember signing anything else when taking on the lease?

If neither results in anything, then ask Glide to provide evidence - i.e. the document with your signature on. As it's a bill sharing platform, I imagine it will have both your signatures.

Unfortunately, if you find it was signed up for as part of your agreement in March, you're out of any cooling down period, so are probably tied in.

My only thoughts are -
1. If you find you did sign up, but details weren't provided at the time (such as charges and fees) then you could argue that
2. if there's no evidence that you signed up, and it's just that they are automatically falling over to you as the previous tenants used Glide, then I can't see that it's your problem. You do not have to use a specific supplier, have no agreement with them (and they're basically a finance company if you think about it, not a utility or otherwise) and so on.

In either case above, just have a word with your local trading standards and get the position clarified.
Also, let us know here how it works out for you, as I'm sure it'll be useful info for others.
Hope it's sorted soon.


thank you so much for all the info, i shall contact my landlord in regards to this.

in terms of contracts, what can they do with just a signature and DOB, they cant actually bill me or anything?
if you signed a contract, of course they can bill you. You can of course refuse to pay and go down the debt collectors route.........

how can they bill me? i could essentially disappear.
well you could disappear but be blacklisted for any future credit. They have your name, dob and address,

they have an address near the uni live at... not my billing/home address?
surely they will have your address you move to in August from your landlord

and they can send there bills there... im only there for 9 months... or am i missing something here?
#15
Best of luck, sounds like another way to 'supply a service' which ends up as a charge to the consumer. Hate these parasitic industries!
#16
GotBass
chocci
GotBass
chocci
GotBass
chocci
GotBass
tapi
As far as I understand it, your landlord makes a commission from signing you up to Glide, which I assume is what's happened as you don't remember signing up to it - that makes me think it's bundled up into your tenancy agreement.

Look through your Tenancy agreement first and see what it says. If it doesn't mention it then think, do you remember signing anything else when taking on the lease?

If neither results in anything, then ask Glide to provide evidence - i.e. the document with your signature on. As it's a bill sharing platform, I imagine it will have both your signatures.

Unfortunately, if you find it was signed up for as part of your agreement in March, you're out of any cooling down period, so are probably tied in.

My only thoughts are -
1. If you find you did sign up, but details weren't provided at the time (such as charges and fees) then you could argue that
2. if there's no evidence that you signed up, and it's just that they are automatically falling over to you as the previous tenants used Glide, then I can't see that it's your problem. You do not have to use a specific supplier, have no agreement with them (and they're basically a finance company if you think about it, not a utility or otherwise) and so on.

In either case above, just have a word with your local trading standards and get the position clarified.
Also, let us know here how it works out for you, as I'm sure it'll be useful info for others.
Hope it's sorted soon.


thank you so much for all the info, i shall contact my landlord in regards to this.

in terms of contracts, what can they do with just a signature and DOB, they cant actually bill me or anything?
if you signed a contract, of course they can bill you. You can of course refuse to pay and go down the debt collectors route.........

how can they bill me? i could essentially disappear.
well you could disappear but be blacklisted for any future credit. They have your name, dob and address,

they have an address near the uni live at... not my billing/home address?
surely they will have your address you move to in August from your landlord

and they can send there bills there... im only there for 9 months... or am i missing something here?
yes

you will be blacklisted for years so will struggle to rent elsewhere, get a loan, credit card, mortgage etc etc
#17
chocci
GotBass
chocci
GotBass
chocci
GotBass
chocci
GotBass
tapi
As far as I understand it, your landlord makes a commission from signing you up to Glide, which I assume is what's happened as you don't remember signing up to it - that makes me think it's bundled up into your tenancy agreement.

Look through your Tenancy agreement first and see what it says. If it doesn't mention it then think, do you remember signing anything else when taking on the lease?

If neither results in anything, then ask Glide to provide evidence - i.e. the document with your signature on. As it's a bill sharing platform, I imagine it will have both your signatures.

Unfortunately, if you find it was signed up for as part of your agreement in March, you're out of any cooling down period, so are probably tied in.

My only thoughts are -
1. If you find you did sign up, but details weren't provided at the time (such as charges and fees) then you could argue that
2. if there's no evidence that you signed up, and it's just that they are automatically falling over to you as the previous tenants used Glide, then I can't see that it's your problem. You do not have to use a specific supplier, have no agreement with them (and they're basically a finance company if you think about it, not a utility or otherwise) and so on.

In either case above, just have a word with your local trading standards and get the position clarified.
Also, let us know here how it works out for you, as I'm sure it'll be useful info for others.
Hope it's sorted soon.


thank you so much for all the info, i shall contact my landlord in regards to this.

in terms of contracts, what can they do with just a signature and DOB, they cant actually bill me or anything?
if you signed a contract, of course they can bill you. You can of course refuse to pay and go down the debt collectors route.........

how can they bill me? i could essentially disappear.
well you could disappear but be blacklisted for any future credit. They have your name, dob and address,

they have an address near the uni live at... not my billing/home address?
surely they will have your address you move to in August from your landlord

and they can send there bills there... im only there for 9 months... or am i missing something here?
yes

you will be blacklisted for years so will struggle to rent elsewhere, get a loan, credit card, mortgage etc etc

surely everyone with my name and date of birth will be black listed then going by that logic?
#18
They will have ways to know its you, if you've been on the electoral roll etc when I got my credit check it date backs years and shows who and which addresses I'm connected with, going back to when I lived with my mum and dad. Not everyone with your name with be connected to these places.

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