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Posted 9th Nov 2010
It goes a little something like this;
I order tickets a few months back for a gig next week.
Tickets don't arrive
I call seetickets, they direct me to their website
Website shows tickets as dispatched, I have not taken receipt of them
Try calling seetickets on an 0871 number, sit through a minut long prerecorded message before I get a beeping tone that just cuts off.
Write a lengthy email to cumstomerservices@seetickets.co.uk
The email is returned with a message to submit the message on their contact me page.
I do this and it just throws up a "response code 403" error message.
It seems unless your buying something there is no way of contacting the company!
Would anyone happen to have a valid email for them so I can contact them directly please?
Thank you.
I order tickets a few months back for a gig next week.
Tickets don't arrive
I call seetickets, they direct me to their website
Website shows tickets as dispatched, I have not taken receipt of them
Try calling seetickets on an 0871 number, sit through a minut long prerecorded message before I get a beeping tone that just cuts off.
Write a lengthy email to cumstomerservices@seetickets.co.uk
The email is returned with a message to submit the message on their contact me page.
I do this and it just throws up a "response code 403" error message.
It seems unless your buying something there is no way of contacting the company!
Would anyone happen to have a valid email for them so I can contact them directly please?
Thank you.
Community Updates
16 Comments
sorted byThere's lots of numbers on there. Even if you call up one and it's the wrong department, you can always ask to be transferred.
A member was kind enough to supply me with a personnel email address for a seetickets employee who was able to assist me straight away and the problem has now been sorted. Thank you all for your advice.
claire
Not answerimg email s at the link on their web site.
All 0844 and other numbers are 5.125 = vat per min and you get a machine!
They have contracted by accepting money to post the tickets and are therefore in breach of that; lets see what Watchdog Rogue Traders have to say ? So how can they take so long to send the tickets.....not in the right batch, how incompetent can they be to take 6 months.?
Scott Duncan (one of their 'supervisors' ) and colleague Hannah ('it's a 6 minute walk to the site' - No Hannah, you live in Nottingham and have no idea and obviously don;t care or know the distance !) would not arrange for a courier and were very unsympathetic. Never again use See Tickets !!!!!!!!! See Tickets = an appalling company !
Err, tell your partner to contact them then! Try via twitter, they are quick to respond on there.
try and reach them for over 38 minutes. Then another 6 minutes etc etc etc.. Mark you all this is charged at 10p per
minute. All to get tickets either changed or refunded since I paid an extra £4 for insurance for this.
Absolutely shocking and will NEVER buy through them again. I have tried all and every telephone number on line and given on all the blogs I have read. USELESS.
And yes I've obviously tried to contact them directly by phone numbers and mails but no answer.
Thank you