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eBay chargeback

£0.00 @ eBay
So i've been chargebacked for an item sold on May 26th. It was sent via 1st class regular and was £12.50 after fees. Today I've been informed that they've chargebacked, 70 days later and due to my… Read More
ukting Avatar
11m, 2w agoPosted 11 months, 2 weeks ago
So i've been chargebacked for an item sold on May 26th. It was sent via 1st class regular and was £12.50 after fees.

Today I've been informed that they've chargebacked, 70 days later and due to my OCD I've thrown the proof of postage (only a week or so ago, RIP).

It pains me to lose money like this, the person has decent feedback (80 feedback, 1 negative) BUT has never left feedback for anyone else which makes them look suspicious. The person is from swansea, and I'm ironically heading there in a few weeks for university. Could I get in trouble for giving them a knock on the door and disputing it in person? It's a mid 20s female but that's besides the point, i don't want to lose out to a scammer.
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ukting Avatar
11m, 2w agoPosted 11 months, 2 weeks ago
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#1
I had a similar situation a few months back where a buyer issued a chargeback about 2 months after the initial sale. After several months of dispute between myself, ebay, paypal and the buyer, the buyer won (because their account had been breached, hence the hacker purchased my item). In my opinion, it's the buyers responsibility to ensure their account is secure. I lost out, but PayPal gave me a goodwill gesture of the full value anyway.

My advice is to stick with it and hope for the best. Try to stay in contact with the buyer as well, using ebay message so it's all on record.
#2
Unfortunately, there is very little that you can do if you do not have any proof of posting.

I always send items by a trackable method of delivery for my own peace of mind and I would recommend that you consider doing the same if you sell on eBay.

I know you must feel pretty wound up after being scammed but try and put it behind you and just move on. Easily said than done I know but you are not first to fall foul and you certainly won't be the last.

Don't even think about going to this persons house because you don't know what kind of person you may be dealing with. It just isn't worth it, believe me.
#3
Life's too short.
They would deny it then call police, or get their rugby playing bf to kick your ass.
Omg did you touch them? You touched them inappropriately.
Move on.
#4
Always send recorded and update eBay with tracking details
#5
Eden0032
I had a similar situation a few months back where a buyer issued a chargeback about 2 months after the initial sale. After several months of dispute between myself, ebay, paypal and the buyer, the buyer won (because their account had been breached, hence the hacker purchased my item). In my opinion, it's the buyers responsibility to ensure their account is secure. I lost out, but PayPal gave me a goodwill gesture of the full value anyway.

My advice is to stick with it and hope for the best. Try to stay in contact with the buyer as well, using ebay message so it's all on record.


Im a warrior so im gonna seek the goodwill gesture and visit this girls house.
#6
Did the buyer go straight for chargeback or did they raise a dispute through ebay?
#7
tardytortoise
Did the buyer go straight for chargeback or did they raise a dispute through ebay?


Straight chargeback after 70 days. Nothing on ebay, thats what really **** me off.
#8
visiting them will open up a can of works. not worth it for a tenner
proof of postage worthless. All you are doing is you proving you posted it to a scammer. they already know that. a chargeback is saying someone unauthorised used the account.
users don't get unlimited chargebacks so this practice is relatively rare, just be comforted by the fact it wasn't a limited edition PS4
#9
this was a paypal transaction?
dont blame the buyer without evidence. they genuinely may not have received the item although I agree the nice thing to have done would have been to go through a dispute procedure with ebay.
this episode just goes to show the risks involved in selling stuff through ebay. ebay never misses out do they?
#10
EBay is a nightmare recently, phone numbers are given on ebay, so maybe phone, I wouldn't be too happy if someone knocked on my door, how would you feel. EBay is all for the buyers, I now send hermes tracked and you can see all what you've sent in your account.
#11
take it to the chin or call PayPal as the whole point of using PayPal is they insure your payment. I used to sell alot on eBay n saw all kinds of scammers including who claim seller sent empty box and I even fought them to take case back.
thankfully I stay away from eBay now
#12
Sucks I know :(
Probably not even a scammer ( of that kind ) : maybe doing the ol 'durr my account must have been compromised' has always been one of the most fool proof ebay/paypal refund 'tricks' ( in a situation where the buyer knows their not getting any sort of refund/rethink of purchase )

Edited By: Velete on Aug 05, 2016 20:58

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