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Ebay/Paypal phonecall

£0.00 @ eBay
Just a heads up folks. I was put through to Paypal from EBAY for a refund. i waited with the phone on speaker for over two hours. Next day I phone Paypal direct only to be told since Ebay and Pa… Read More
jonnithomas Avatar
2m, 3w agoPosted 2 months, 3 weeks ago
Just a heads up folks. I was put through to Paypal from EBAY for a refund. i waited with the phone on speaker for over two hours.

Next day I phone Paypal direct only to be told since Ebay and Paypal split the Ebay referral phone number doesn't work. Therefore always ring direct.
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jonnithomas Avatar
2m, 3w agoPosted 2 months, 3 weeks ago
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Responses/page:
#1
Wiw, nice of EBay . Thanks for the heads up!
#2
Assuming you did not get charged for the call? I am sure they call you right? If you did get charged I would ring ebay and complain and ask to be reimburse
#3
I had the same happen to me, but luckily I realised there was an issue after 2 minutes and rang them directly. PayPal always answer instantly from my experience. I find it hard to believe anyone would wait over 2 hours on any phone call.

Edited By: joshp on Jan 30, 2017 19:05
#4
joshp
I had the same happen to me, but luckily I realised there was an issue after 2 minutes and rang them directly. PayPal always answer instantly from my experience. I find it hard to believe anyone would wait over 2 hours on any phone call.

no it was a free call and as said I had it on speakerphone so it was on the table next to me as I watched a film.
#5
joshp
I had the same happen to me, but luckily I realised there was an issue after 2 minutes and rang them directly. PayPal always answer instantly from my experience. I find it hard to believe anyone would wait over 2 hours on any phone call.


btw when I rang paypal directly it took 20 minutes to get an answer do you want to share your magic number ?
#6
jonnithomas
joshp
I had the same happen to me, but luckily I realised there was an issue after 2 minutes and rang them directly. PayPal always answer instantly from my experience. I find it hard to believe anyone would wait over 2 hours on any phone call.
btw when I rang paypal directly it took 20 minutes to get an answer do you want to share your magic number ?

Ouch, I've never waited anywhere near that time and I've had to phone PayPal a fair amount of times in the past 6 months. What number did you use?
#7
joshp
jonnithomas
joshp
I had the same happen to me, but luckily I realised there was an issue after 2 minutes and rang them directly. PayPal always answer instantly from my experience. I find it hard to believe anyone would wait over 2 hours on any phone call.
btw when I rang paypal directly it took 20 minutes to get an answer do you want to share your magic number ?
Ouch, I've never waited anywhere near that time and I've had to phone PayPal a fair amount of times in the past 6 months. What number did you use?

0800 3587911 which is off their website :

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