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Ebay posting to Scottish Islands

£0.00 @ eBay
Sold an item on ebay weigth 13 KG size 110x34x23 cm. I put the postage as £5 for United Kingdom. However it was won by someone n the Scottish Islands and postage is a lot higher, not had this before…
chalshins Avatar
2m, 2w agoPosted 2 months, 2 weeks ago
Sold an item on ebay weigth 13 KG size 110x34x23 cm. I put the postage as £5 for United Kingdom.
However it was won by someone n the Scottish Islands and postage is a lot higher, not had this before so is it fair to expect winner pay the extra postage?
Also if I go direct to Parcelforce website they quote about £19, but when i get a quote from Parcelforce via Ebay it comes at about £10. Has Ebay got a special deal or will I end up paying more when parcel force collects?
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chalshins Avatar
2m, 2w agoPosted 2 months, 2 weeks ago
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(20) Jump to unreadPost an answer
Responses/page:
#1
Where is it going to?
#3
I live on Orkney and get totally **** off with sellers,companies ,etc that don't post to "The Scottish Islands"
I have found when posting things to "The UK Mainland" it costs the same as if it was going from London to Manchester
Some companies will deliver to the very north of Scotland free, but will try and charge up to £80 to deliver it to Orkney
#4
You could use http://www.senditnow.com Or http://www.parcel2go.com for some cheaper alternative, my advice would be to email the buyer and explain postage was not for highlands or Scottish islands sure they'll be aware!
#5
'is it fair to expect winner pay the extra postage?'

In short, no.

You offered a service within UK, its your part of the deal to deliver it as described.

Once bitten.
#6
mhutorny
You could use http://www.senditnow.com Or http://www.parcel2go.com for some cheaper alternative, my advice would be to email the buyer and explain postage was not for highlands or Scottish islands sure they'll be aware!

But the OP has explained they offered to deliver item within the UK for £5.
#7
You can "expect winner pay the extra postage" until the cows come home, but you will be in for a rude awakening if you think that entitled attitude to selling on eBay or anywhere else will serve you well.

At least, you'll learn to be humble when the rude awakening does turn up :)

Edited By: robo989 on Dec 02, 2016 23:45
#8
You could message the buyer and let them know. They might have come across this situation before. Another option is to refund them and not send the item.
#9
PEPSIDAVE
I live on Orkney and get totally **** off with sellers,companies ,etc that don't post to "The Scottish Islands"
I have found when posting things to "The UK Mainland" it costs the same as if it was going from London to Manchester
Some companies will deliver to the very north of Scotland free, but will try and charge up to £80 to deliver it to Orkney

Your gripe should be the shipping companies, not innocent sellers. It's not the sellers fault their courier charges astronomical fees for sending parcels to you in the middle of nowhere
#10
my family is from edinbane on the Isle of skye. if I remember I will ask my mum what's the cheapest way to send to the Highlands.
#11
Parcel force online is the cheapest option.

I think parcel2go had a option as well but they were not very reliable.

I have family in Orkney. I found it easier to order from amazon and get it shipped directly to them
#12
ceres
You didn't do your homework before you listed your item and now you're reaping the reward. You couldn't have posted an item of that size and weight to anywhere in the UK for £5. You CAN post it to anywhere in the UK including the Scottish Islands for £9.95 with myhermes. It's a drop-off service, tracked, no signature. You can pay extra for pick-up and signature. Myhermes state on the website that delivery to remote locations may take a few days longer.
You can ask but the buyer isn't obligated to pay extra postage. You should honour what you listed. You can ask the buyer to agree to cancelling the sale but if they refuse, you won't get your FVF back.
I'm not disagreeing with your general advice but just pointing out that Hermes don't deliver everywhere in the UK for £9.95, they charge £2 extra for remote locations (Postcodes IM, HS, ZE). Didn't do your homework properly, did you! X)
Still a good deal for a 15kg parcel though.

Edited By: Delbert Grady on Dec 03, 2016 08:44
#13
ceres
Delbert Grady

I'm not disagreeing with your general advice but just pointing out that Hermes don't deliver everywhere in the UK for £9.95, they charge £2 extra for remote locations (Postcodes IM, HS, ZE). Didn't do your homework properly, did you! X)
Still a good deal for a 15kg parcel though.
Good spot - got me! X). But, the Isle of Man isn't in Scotland(_;) and myhermes are only charging a premium for two postcode areas. There are large swathes of the Scottish Highlands and Islands that they don't charge extra for when other couriers do. Unless/until the OP comes back with more info, we'll never know (_;)

Or even in the United kingdom! :)
#14
ceres
Delbert Grady

I'm not disagreeing with your general advice but just pointing out that Hermes don't deliver everywhere in the UK for £9.95, they charge £2 extra for remote locations (Postcodes IM, HS, ZE). Didn't do your homework properly, did you! X)
Still a good deal for a 15kg parcel though.
Good spot - got me! X). But, the Isle of Man isn't in Scotland (_;) and myhermes are only charging a premium for two postcode areas. There are large swathes of the Scottish Highlands and Islands that they don't charge extra for when other couriers do. Unless/until the OP comes back with more info, we'll never know (_;)
Yes, you're quite right, there are a lot of fairly remote areas that they don't charge extra for so I won't mark you down too harshly... 9 /10 for your homework. :D
#15
you have a contract with the buyer and because you made a mistake wih your calculations the buyer has to pay more than agreed ??
#16
PEPSIDAVE
I live on Orkney and get totally **** off with sellers,companies ,etc that don't post to "The Scottish Islands"
I have found when posting things to "The UK Mainland" it costs the same as if it was going from London to Manchester
Some companies will deliver to the very north of Scotland free, but will try and charge up to £80 to deliver it to Orkney

Hermes charge the same for the Orkneys.
#17
Thanks for all the input, I do agree and will not ask for extra postage from the buyer as it was my mistake. Though I am sure that the buyer would be aware that it would cost more to send to them, I will just have to be more careful with listings, I had just assumed all one price throughtout.
What I cant understand is that buying delivery through Ebay Parcelforce48 is coming in at £9.12, but the price checker on parcelforces website says it is £23.14. I am nervous of paying the £9.12 then finding extra postage due on delivery. But at £23.14 I may as well just tell the buyer I cant send to them.
#18
Reason for using parcelforce is that the Ebay price at £9.12 is the cheapest I can find. Parcelforce also does not seem to get so many bad remarks on here as Hermes seems to.

Edited By: chalshins on Dec 03, 2016 13:06
#19
Oh I see, I thought The Scottish Islands was the loaction needed. I'm not intentionally not giving any info, the loaction is Holm Orkney.
If £9.12 with Parcelforce via Ebay is correct then quite honestly is fine for me to pay as when I origionally put £5 down for postage was just a ball mark and am happy to pay a bit more. I was just a bit shocked at getting first quotes of over £20.
#20
chalshins
Oh I see, I thought The Scottish Islands was the loaction needed. I'm not intentionally not giving any info, the loaction is Holm Orkney.
If £9.12 with Parcelforce via Ebay is correct then quite honestly is fine for me to pay as when I origionally put £5 down for postage was just a ball mark and am happy to pay a bit more. I was just a bit shocked at getting first quotes of over £20.

Is it valuable,breakable etc,make sure you're covered insurance wise with whoever you decide to use.

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