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eBay shipping scam?

brawlzzz Avatar
2y, 4m agoPosted 2 years, 4 months ago
Hey guys,

I've basically listed a pair of boots on eBay and a buyer has won the item, I did not state that I would post internationally but I only put Royal Mail Second Class Recorded as the only delivery method. However the buyers location is in the Netherlands and shortly after winning the item they sent me a message saying that they would give me a Fedex Account Nr to use and it is paid by them for shipping as he/she needs it by Friday. Are there any complications to be made here or am I being paranoid?

Many Thanks
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brawlzzz Avatar
2y, 4m agoPosted 2 years, 4 months ago
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(19) Jump to unreadPost an answer
Responses/page:
#1
Cancel the bid and go to the next highest bidder from the UK. Easier all round.
#2
I don't ship abroad because their are too many scams to worry about in the UK and I believe it complicates matters.
However I guess you my get better prices and quite a few people are happy to post international.

I'm not sure of any complications, as long as you obtain a tracking number and the Fedex service requires a signature upon delivery?

I edited my eBay buyer requirements so member abroad cannot bid and people with minus feedback ect.. can''t also bid on my items. Just helps things along. Plus if you get a snooty message from someone inquiring about something, be warned, if your attitude stinks you will be on my blocked bidder list :P

Plenty of genuine, honest, polite people happy to buy my items instead :D



Edited By: joshp on Jul 09, 2014 16:04
[helper]#3
I agree with cdm22. They are changing the terms of the sale and you are not happy, either cancel the sale or send the boots the way you listed. Did the boots sell for alot of money?
#4
It seems that he/ she lives in Somerset but oddly their eBay user states that they are based in The Netherlands. He/she basically said that they want to arrange their own FedEx account number that they have already paid for as they want to boots as fast as possible.
#5
brawlzzz
It seems that he/ she lives in Somerset but oddly their eBay user states that they are based in The Netherlands. He/she basically said that they want to arrange their own FedEx account number that they have already paid for as they want to boots as fast as possible.

Hmm, not sure if I'd risk it. Probably is genuine but do you want to take a chance? I personaly would cancel the sale.

This does cause issues though because they can leave negative feedback if you cancel, eBay may remove it but no guarantee.

Edited By: joshp on Jul 09, 2014 16:12
#6
joshp
brawlzzz
It seems that he/ she lives in Somerset but oddly their eBay user states that they are based in The Netherlands. He/she basically said that they want to arrange their own FedEx account number that they have already paid for as they want to boots as fast as possible.

Hmm, not sure if I'd risk it. Probably is genuine but do you want to take a chance? I personaly would cancel the sale.

This does cause issues though because they can leave negative feedback if you cancel, eBay may remove it but no guarantee.

I basically said no. I offered him the First Class Signed For option for an extra £2
#7
brawlzzz
joshp
brawlzzz
It seems that he/ she lives in Somerset but oddly their eBay user states that they are based in The Netherlands. He/she basically said that they want to arrange their own FedEx account number that they have already paid for as they want to boots as fast as possible.

Hmm, not sure if I'd risk it. Probably is genuine but do you want to take a chance? I personaly would cancel the sale.

This does cause issues though because they can leave negative feedback if you cancel, eBay may remove it but no guarantee.

I basically said no. I offered him the First Class Signed For option for an extra £2

Okay, also check their PayPal address matches their eBay address!
#8
Loads of scammers use freight forwarders and arrange their own collections, happens a lot on Amazon too. I check every address out before sending. A) they are either using hacked payment accounts etc or B) its one of those 'I never received the package'.

Cancel the transaction, worst that can happen is the buyer leaves neg feedback but ebay may help. Better to be safe than come back here in a couple of weeks saying 'I've been robbed.....'


While you on ebay pages you may as well limit the types of buyers you get via

http://offer.ebay.co.uk/ws/eBayISAPI.dll?BuyerBlockPreferences

and

http://cgi5.ebay.co.uk/ws/eBayISAPI.dll?ExcludeShippingList


Edited By: simplyjimbo on Jul 09, 2014 16:22
#9
if in doubt, err on the side of caution.
scammers are very inventive and always find random new tricks to catch unsuspecting sellers out
why wouldn't they just buy locally or from a seller that does offer it.
they're a waster, they're wasting your time and probably trying to steal your money. report to ebay and sell to someone in the UK
#10
I would avoid. I've heard of this before.
Get the buyer to agree to cancel the transaction, explaining that you'll only use the postage method stayed in the auction that they won. They should have emailed to ask about postage methods before buying. If they leave a neg I would reply to it telling people to avoid them.

How will you know if the parcel was delivered?
They'll probably say they didn't receive it and you're not covered because you let someone else organise delivery, but it'll still be up to you to refund them.
banned#11
Just move on to the next bidder as has been suggested, you dictate the terms not a buyer.

Also I am not sure how seller protection works exactly but I think that YOU need to be the person to arrange the courier for you to be protected by Ebay / Paypal. I think it would be void or classed as a 'collection' if arranged by the buyer (not 100% sure but how I think it works).

Good luck.
#12
danyelle
I would avoid. I've heard of this before.
Get the buyer to agree to cancel the transaction, explaining that you'll only use the postage method stayed in the auction that they won. They should have emailed to ask about postage methods before buying. If they leave a neg I would reply to it telling people to avoid them.

How will you know if the parcel was delivered?
They'll probably say they didn't receive it and you're not covered because you let someone else organise delivery, but it'll still be up to you to refund them.

if they neg, you can get ebay to cancel it as they breached your terms
#13
Another question to ask. If they are in dire need of the item asap, they could have sent you more funds from paypal to cover the costs of a faster delivery.

I wouldn't pre pay a delivery company to ship an item I hadn't yet won.

Seems really dodgy.
#14
Well he seems to have gone with one of my options and has paid :) seemed pretty dodgy though. Thanks guys
#15
When you list an item . Select no international postage . Exclude postage locations - Select all outside of the uk . Then on buyer requirements tick Have a primary delivery address in countries that I don't post to . That will stop any international bidders buying or bidding on your items

No point writing no international bidders on the listing because they don't bother to read.
#16
A bidder from Portugal put on a last minute bid for a PS3 game a couple of years ago (£36 new) and had zero feedback.
I sent the game off and kept a certificate of posting. The buyer removed himself from Ebay and put in a claim with Paypal within a week. Paypal refunded him and I was furious and phoned them up and asked how they can do that when he has zero feedback and I have over 1000 all positive.
I put everything together to get my money back from the post office and at the last minute the certificate of posting was nowhere to be seen. I lost the money and would never sell to an overseas bidder again unless they were prepared to pay the cost of international recorded.
#17
AndyEssex
A bidder from Portugal put on a last minute bid for a PS3 game a couple of years ago (£36 new) and had zero feedback.
I sent the game off and kept a certificate of posting. The buyer removed himself from Ebay and put in a claim with Paypal within a week. Paypal refunded him and I was furious and phoned them up and asked how they can do that when he has zero feedback and I have over 1000 all positive.
I put everything together to get my money back from the post office and at the last minute the certificate of posting was nowhere to be seen. I lost the money and would never sell to an overseas bidder again unless they were prepared to pay the cost of international recorded.

if you didn't send special delivery they would have only refunded up to £20 anyway, and it would have come in the form of stamps. see recent article about a man whos passport they lost and this is how they compensated him.
#18
fuhu78888
AndyEssex
A bidder from Portugal put on a last minute bid for a PS3 game a couple of years ago (£36 new) and had zero feedback.
I sent the game off and kept a certificate of posting. The buyer removed himself from Ebay and put in a claim with Paypal within a week. Paypal refunded him and I was furious and phoned them up and asked how they can do that when he has zero feedback and I have over 1000 all positive.
I put everything together to get my money back from the post office and at the last minute the certificate of posting was nowhere to be seen. I lost the money and would never sell to an overseas bidder again unless they were prepared to pay the cost of international recorded.

if you didn't send special delivery they would have only refunded up to £20 anyway, and it would have come in the form of stamps. see recent article about a man whos passport they lost and this is how they compensated him.

Yep you're right. I gather that the compensation has come down considerably since privatisation but when I sold Gran Turismo 5 it was a while back and at the time the maximum claim with proof of delivery was £41 international but I guess a lot of people abused it!
#19
AndyEssex
fuhu78888
AndyEssex
A bidder from Portugal put on a last minute bid for a PS3 game a couple of years ago (£36 new) and had zero feedback.
I sent the game off and kept a certificate of posting. The buyer removed himself from Ebay and put in a claim with Paypal within a week. Paypal refunded him and I was furious and phoned them up and asked how they can do that when he has zero feedback and I have over 1000 all positive.
I put everything together to get my money back from the post office and at the last minute the certificate of posting was nowhere to be seen. I lost the money and would never sell to an overseas bidder again unless they were prepared to pay the cost of international recorded.

if you didn't send special delivery they would have only refunded up to £20 anyway, and it would have come in the form of stamps. see recent article about a man whos passport they lost and this is how they compensated him.

Yep you're right. I gather that the compensation has come down considerably since privatisation but when I sold Gran Turismo 5 it was a while back and at the time the maximum claim with proof of delivery was £41 international but I guess a lot of people abused it!

it really is a joke, what are you supposed to do with £20 worth of stamps!!!

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