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EE phone signal

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Has anyone had trouble with EE signal for their mobile phone? Basically started a 2 year contract and I have no signal at my home. I have contacted EE and they stated I can cancel the contract as … Read More
fruit_bat Avatar
8m, 1w agoPosted 8 months, 1 week ago
Has anyone had trouble with EE signal for their mobile phone?

Basically started a 2 year contract and I have no signal at my home. I have contacted EE and they stated I can cancel the contract as I'm in the first 14 days or buy a signal booster for £45? Has anyone got a signal booster? If so do they work? I'm reluctant to pay more for phone signal but want the deal I have hmmmm
fruit_bat Avatar
8m, 1w agoPosted 8 months, 1 week ago
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Responses/page:
#1
cancel and try Vodafone or o2
#2
I'm just left o2 but can't beat the deal I have with EE anywhere.
#3
Dont you have an Iphone or Galaxy S6/7?

You should be able to use Wifi calling if you do - EE's biggest advantage over the others!
#4
galaxy s5 at the min waiting for the iPhone but can be 28 days. an I need the phone at home for work etc until then
#5
You can Google cellular coverage and it should show you what's best in your area, personally I would go for some coverage and wifi calling, why not wait until Xmas as there will be loads of offer on especially if your waiting for the phone anyway
#6
It's not about the price! If you can't get a signal at home then it's useless. As for signal boosters, they are never very successful. It's a common question I see here on forum. I to made the mistake some years back by changing to another network for a good deal. I changed back to my original provider
#7
True :(
#8
Yes I was in the same boat as you. I had enough signal just outside my house but it drops significantly or is non-existent inside the house. We had just moved and I had 2 EE contracts and a payg. And their coverage map showed that my area had good signal including 4G!

I called EE and they asked to do a lot of checks (switching off and stuff, resetting from their side etc.). After about 2 days situation did not improve. As they have suggested to you I was informed of the option of buying EE signal extender (which uses broadband to connect).
I said to them that I had 3 connections with EE and their map showed that I was in the coverage area and the house I was staying was not in the old (thick walls etc). And that I would be dissapointed if I have to pay anymore than what I already pay just to get signal!. They the offered me the signal extender for free. And since using it I have no problem for signal inside the house.
The signal extender does work but needs Broadband connection via ethernet cable (or wifi I am not sure). Needless to say when broadband is down then there is no mobile signal.
Try your luck they might give the extender to you for free.
#9
AstalaVista
Yes I was in the same boat as you. I had enough signal just outside my house but it drops significantly or is non-existent inside the house. We had just moved and I had 2 EE contracts and a payg. And their coverage map showed that my area had good signal including 4G!

I called EE and they asked to do a lot of checks (switching off and stuff, resetting from their side etc.). After about 2 days situation did not improve. As they have suggested to you I was informed of the option of buying EE signal extender (which uses broadband to connect).
I said to them that I had 3 connections with EE and their map showed that I was in the coverage area and the house I was staying was not in the old (thick walls etc). And that I would be dissapointed if I have to pay anymore than what I already pay just to get signal!. They the offered me the signal extender for free. And since using it I have no problem for signal inside the house.
The signal extender does work but needs Broadband connection via ethernet cable (or wifi I am not sure). Needless to say when broadband is down then there is no mobile signal.
Try your luck they might give the extender to you for free.


#10
Brilliant thanks I'll try. Frustrating and don't want to pay anymore
#11
cancelled EE customer services is appalling.
#12
Been with EE for years but noticed recently the signal especially 4G has got worse. Places were it used to be very good ie work are now rubbish. Got my pac codes for 2 x mobile accounts so looking at going to Vodafone or 3
#13
mmurdoch
Been with EE for years but noticed recently the signal especially 4G has got worse. Places were it used to be very good ie work are now rubbish. Got my pac codes for 2 x mobile accounts so looking at going to Vodafone or 3


That's interesting...I am struggling to know what company to go with may try Vodafone myself

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