We had a shower installed by B&Q around 5 years ago. The warranty was for 2 years only, so after that, we took out a policy with Homeserve.
The shower has broken, and after inspection, it was condemned. After sending the report to Homeserve, they have refused to pay out the £100 towards a new shower as it wasn't installed properly.
So, my questions are ... 1. As the policy would never have paid out due to the shower being installed incorrectly, could I get all the premiums back? and 2. If B&Q didn't install it correctly, would they be liable for the amount that Homeserve would have paid out as it was them who signed the job off?
Thanks in advance for any advice.
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