Everyone seems to hate Vodafone, so what is the best network? - HotUKDeals
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Everyone seems to hate Vodafone, so what is the best network?

£0.00 @ Vodafone
Just curious as everyone seems to hate on Vodafone. I'm with Vodafone currently as their retentions team seem to offer ridiculously cheap deals. I've been on a fair few networks and have had proble… Read More
tomj17 Avatar
7m, 1w agoPosted 7 months, 1 week ago
Just curious as everyone seems to hate on Vodafone. I'm with Vodafone currently as their retentions team seem to offer ridiculously cheap deals.

I've been on a fair few networks and have had problems with them, EE's data is amazing but had a lot of dropped calls, Three is good but they traffic manage and lower picture/video quality I've found. Would love to be with O2 but the pricing is always quite high and not even any cash back deals anymore.

Just wondering which network you guys would rate.
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tomj17 Avatar
7m, 1w agoPosted 7 months, 1 week ago
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#1
Vodafone best for me....
#2
Coverage issues. Customer services at worst to solve customer problems. I am relying on 3G even living in 4G covered area. On 4G, i start missing all my incoming calls due to their rubbish 4G network. Otherwise no doubt, vodafone always offers good deals.
#3
vodaphones good4 me 10.00 gt unlimited tex and mins and 4 g b
#4
I'm with o2 and I get 4G in most places ( even my house ) as opposed to EE and Vodaphone but it really depends on coverage around your area. Depends on what you want really, I got fed up with lowend internet so decided the extra was worth it.
#5
You're really going to get mixed opinions. Personally I'm with Virgin and I'm happy.

I get a good service and I only pay £5.09 a month for 1GB, unlimited texts and 100 minutes plus unlimited calls to other Virgin phones.

Edited By: joshp on Sep 18, 2016 01:09
#6
If I had to recommend any network it would be EE. They have recently won the emergency services network contract and as such they have to provide 4g to 98% of the country by 2017. The network will only get better and better. And it will be reliable too as you can't have police fire and ambulance radios dropping all the time.
#7
was with EE, went to o2 and was dire. Went back to EE a month later as i luckily took out a refresh deal. My EE 4g is faster than my broadband-approx 50-60 mbs. This is Lincs/Leics area.
#8
Vodafone best for me. Every now and then they mess up my account, sort it out and reward me handsomely for the inconvenience. Been with them about 12 years now and no plans to move.
#9
joshp
You're really going to get mixed opinions. Personally I'm with Virgin and I'm happy.
I get a good service and I only pay £5.09 a month for 1GB, unlimited texts and 100 minutes plus unlimited calls to other Virgin phones.


I'm guessing you have Virgin Broadband too?

Thats a great package deal!
#10
I'm with both Vodafone and O2 and neither are perfect in terms of customer service, but both are good for coverage in my area.

With Vodafone, provided the billing system works correctly, they're fine. I had a few issues the first few months with incorrect bills and dates but they were resolved fairly quickly. Bills have been fine the past 3 months.

O2 customer service is better but they still have the occasional problem, like when I got told different things by different people about the status of my account, but I find O2 are more expensive than Vodafone.

I echo other people in that I never had a problem with EE, although they wouldn't offer me a decent deal to stay, hence I moved to Vodafone.
#11
You do have to consider two things customer service and then coverage, so many of the mobile companies have poor customer service read the reviews and you can be put off most. We recently changed from giffgaff hadn't spoke to anyone for years or needed customer service so was shocked when in read reviews and feedback from Vodafone, Id and talk mobile. We went with Life in the end supposed coverage checker showed we had good coverage and customer service was excellent. Had to speak to them a few times and their service was excellent, really was even giving account credit when there was a mast down in our area. However when coverage didn't improve called to cancel and spoke to the poorest customer service person you could ever imagine, he was clearly miffed we were moving and his actions did nothing to get us to stay. Now in a position where we either go back to gidfgaff which has poor data speeds or go with one of the other ones and just suck up the poor customer service or pay much higher prices and go with o2 or tesco which we know will have good coverage.
#12
If you frequently are in or travel through a certain network blackspot it won't matter if they have 99% coverage, you'll think it's not enough.
Ee have in theory the best coverage according to the stats but for me, Vodafone was actually better - as a network.
Customer service was dire, and so far ee, when I do speak to UK reps have been very good.
#13
Qrunch
If you frequently are in or travel through a certain network blackspot it won't matter if they have 99% coverage, you'll think it's not enough.
Ee have in theory the best coverage according to the stats but for me, Vodafone was actually better - as a network.
Customer service was dire, and so far ee, when I do speak to UK reps have been very good.


For EE I would ignore their coverage checker and have a look at virgins version it doesn't have the 4g on it but shows better results for phone and 3G. In our area which isn't out in the sticks EE says good but service is terrible checked virgin and it tells you it's poor to moderate which is exactly what we are seeing.
#14
not me
#15
I've got 5 different contracts with them, I did lose patients with them earlier this year when they stuffed a new contract up, Took 8-9 calls to sort out.!.
#16
they r terrible with customers. their advisors r worst than Indian three advisors. they always lie n trap customers n never fulfill what they promise. o2/ virgin/ ee are alright I woud say. three has exceptional value and coverage but I won't trust them with pricey contract either
#17
Coverage is good for Vodafone but customer service is unbearable
#18
OMG, are you a doctor?!?!?! oO

shauneco
I've got 5 different contracts with them, I did lose patients with them earlier this year when they stuffed a new contract up, Took 8-9 calls to sort out.!.
#19
O2 was the first to have a mobile network.
#20
totally depends on where you live. EE is generally the best with by far the fastest 4g network, three is next best for 4g and best for 3g coverage but can be bad in very rural areas. o2 and vodafone and not very good for coverage or speed (o2 being slightly better) but o2 customer service are pretty decent. Really none are that great and you should have no loyalty to any.

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