so I'm enrolled in the global shipping programme but I have no idea how it works. I sell a ps4 to something like reference #xxxxxxxxxxxxx to unit 1 langham park and the post code. i use collect+ to send the ps4. I enter the postcode and the only address on this road was the unit 1 warehouse. I select it and print out the label, not thinking of the reference. I thought it was just going to some business in the UK, the reference eluded me. now I find out the reference was needed for them to send it abroad. the ebayer I sold it to asked me where his parcel was. I send him a pic of the receipt and the tracking said it had arrived. what do I do? sorry for bothering you guys but I don't really want to be £219 out of pocket. thank you everyone, I'd never forget your help
one more thing, collect+ required my address to send so could they send it back under extreme circumstances?