Free 4G upgrade offerd by O2 - question regarding my current SIM only tarrif - HotUKDeals
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Free 4G upgrade offerd by O2 - question regarding my current SIM only tarrif

Denziloshamen Avatar
2y, 2m agoPosted 2 years, 2 months ago
I've received a text today telling me that tomorrow 4G is available in my area (seeing as I can hardly get 3G around here I'm doubtful about this, but still). Now. I'm currently on a legacy unlimited SIM only tarrif that I got back in the days when they had unlimited data (started in June 2010) and I do not want to lose the unlimited data, even if I do not use loads and loads of data each month.

The O2 website and text imply this will be free access on my existing tarrif (looks like it will be in the form of a 4G bolt on), but I'm not convinced that they aren't going to shift me to a limited data plan (probably 1GB a month).

Has anyone else had this offer in their area and already added the free 4G access on an old unlimited tarrif? If so are you still showing up as unlimited or are you now capped out at a set amount of data per month.

If they cap my data then it is technically not a free access as they are removing features from my existing. I'm interested to know if they are falsely advertising this free access or if it is genuinely free and I will retain my unlimited data.
Other Links From O2:
Denziloshamen Avatar
2y, 2m agoPosted 2 years, 2 months ago

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(4) Jump to unreadPost an answer
Probably not very hopeful, but since this question is very specific your best bet probably would be to call customer services.
^as hev said.
Please post back your findings. Good luck.
Appears to be a bit of a scam by O2!! Apparently I do not have a 4G tariff (despite being told I can have access to 4G at no cost via the text they sent). SO I go through the 4G set up process and I am advised that I need to change my tariff. I can have one that is 1000 minutes, unlimited texts and 1GB of data for £16 a month (pretty much what I'm paying now). This is actually a downgrade from what I get now as I have unlimited data.

If I want anything near to what I have now I would have to pay an additional £10 a month to get access to 4gb of data (which is still not unlimited is it!!).

So, 4G "at no extra cost" is a complete and utter lie by O2. I have given them the oppotunity to comment on this before I refer it to trading standards, but doubt they care or will bother to respond.

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