I've recently just bought a wii game from music magpie and the disc is scratched quite badly, the cover art sleeve is worn out and the case isn't the usual white case it's a replacement " cheap see through case" and the middle button to pop the disc out is broken, I payed with paypal, can I get refunded for this and still keep the game? I've ordered about 8 games from music magpie in the past and they have all been in great condition, this time i wasn't so lucky and it's done my head in to be honest considering their supposed " meticulous quality checks"
Do i have to post the game back to them if I get refunded? I can't be bothered with the hastle of sending it back but in my opinion i should be able to at least complain to them and get some money credited back to my paypal account for it being in crap condition, do i have any chance of being treated kindly by them? Or will they just fob me off? thanks in advance for any help.