I took a Vauxhall Zafira to a main Vauxhall dealership under RAC tow because it went into Engine Protection mode and wouldn't go faster than about 10 miles per hour.
They identified the problem as with the Swirl Flaps and a Fuel Sensor and said the parts and labour will total around £1000-£1200. The car is worth far less (190k miles on the clock) but I need a car and decided to get it fixed for now and start looking for a replacement car.
Anyway since last Thursday, they have just today managed to acquire a entire new swirl flap and fitted it. They called - the car is still broken and in engine protection mode.
They aren't sure what is wrong with it but "it appears to be a fuel pressure issue".
They have fitted the swirl flap of course - but by their own admission - the car is still broken and cannot be driven.
Should I be expected to pay in full for the work already carried out for which we are talking over a thousand pounds when they didn't actually fix what was broken?
As, presuming they go ahead to fix the actual problem, we could be talking about the bill doubling to over £2,000 for a car with a scrap value of perhaps £150. If I knew it could cost that amount, I would have given serious consideration to investing in a new car. On the other hand if the final problem ends up being a £50 sensor issue, they've managed to turn it into a four figure sum.