Can anyone help.
I'm trying to use the help function to send an e mail to Amazon about the delivery of a recently purchased item.
I'm obviously doing something wrong but can't figure out what.
I log on, click on the help button (top right), then click on the Contact Us - Customer Service button, check the relevant order box and then click on Contact Amazon, choose the relevant order, fill in the comment box and then click on the Send email button and then the problem starts.
It then tells me there's an error and asks me to enter my name.
Well there is nowhere to enter my name and I already logged in so can't see why this keeps happening??
Any clues or can someone tell me the correct way to do this.
Thanks in expectation.