Someone must know on here... Yes forgotten 4 digit pin code on locked screen...
Watched various YouTube clips of some methods but I get the picture on the phone to connect phone to charger / pc and the web link shows on phone screen rather than the options to wipe phone.
Have downloaded the software from website stated on phone screen at time to recover that way but the software says connect phone and it doesn't connect / recognise phone is connected to PC.
Yes forgotten PIN on screen and have tried many times and each time I get it wrong I have to wait 2 hrs before trying again.
I don't mind if the phone is wiped as there is no data on it. As long as it goes back to the way it was upon arrival from supplier I can start again.