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Help/ advice wanted about my washing machine problem.

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Help/advice wanted about my washing machine please.... I have a Hoover washing machine (nothing new) but a bra wire is stuck inside and it keeps making holes in clothes. I have felt inside the drum… Read More
pink_elephant Avatar
6m, 4w agoPosted 6 months, 4 weeks ago
Help/advice wanted about my washing machine please....

I have a Hoover washing machine (nothing new) but a bra wire is stuck inside and it keeps making holes in clothes. I have felt inside the drum to see if I can feel it anywhere but I can't feel anything. When the washer is on a spin cycle I can hear it inside but if I spin the empty drum myself there's no noise.
Also, after being left empty (overnight or on the odd day) when I open the washer door there's dirty, rotten egg smelling water visible in the washer. So to drain it I have to open the bottom door bit (near feet) twist the cap thing and water literally comes flooding out. I'm having to empty this after every wash now.
I cannot afford a new washer, especially at this time of year and I don't know anyone who can look at this for me. Can these problems be easily fixed by myself?
Any help or advice would be very much appreciated!
pink_elephant Avatar
6m, 4w agoPosted 6 months, 4 weeks ago
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banned#1
You can buy washing machine cleaner, but a cheaper alternative is to just put a fair whack of bleach in it and let it do a cycle.

As for turning wire, take the machine out and take the back off, the drum should be fairly exposed, get a torch and fish it out.
#2
If your washing machine is less than 6 years old and you have proof of purchase, you could possibly get it repaired/replaced under the Consumer Rights act
#3
the washer should have an service mode that you access by holding down a couple of buttons and powering it up, it will be in the service manual online if you look for it, then it should run a self test and hopefully tell you if there is a faulty component. I am an appliance engineer for another well known brand so I cant be specific with these as I dont work with them however I would look at this first then changing the pump sounds like its not draining properly for a start.

I wouldnt hold hopes out with taking back off to fish the wire out I doubt you would be able to follow that suggestion as the drum is most likely sealed if its a newish machine, the majority are sealed units now you cant even change a bearing simply these days its a case of swapping the drum out.


Edited By: robw1978 on Nov 25, 2016 15:17
#4
WonkyDoctor
You can buy washing machine cleaner, but a cheaper alternative is to just put a fair whack of bleach in it and let it do a cycle.

As for turning wire, take the machine out and take the back off, the drum should be fairly exposed, get a torch and fish it out.


drums are normally all sealed in plastic housing so looking in the back probably won't show much,
it sounds like the wires got in between the metal drum and plastic housing depending on how much gap you have between the 2 you may be lucky to be able to pull it out or poke a magnetic stick through
#5
AFAIK most washing machines have a small door at the bottom with a filter sometimes people forget to clean this and it chokes up with fluff and stuff (quite possible your bra wire could be stuck there also) and because this is "blocked" water doesn't completely drain << maybe your cause of bad smell

I always put a dinner tray underneath to catch some of the water when opening the threaded knob to access the filter but inevitably there's always a little flooding

HTH
#6
Thanks all....

I bought the washer 2nd hand so I can't get it replaced unfortunately.
I have googled it but it just says basically if you don't have a clue to call an engineer out but I really can't afford to do this either.
I think I'm going to have to use my mums washer for now until I find a cheap solution! With 2 children there's nothing much else I can do. Thanks for the help everyone ;)
#7
As above check out the filter ,normally under the bottom fascia which probably just pulls off . Then unscrew the filter -it might be in there making the noise . Happened to me with curtain hooks , pulled about 6 out .
#8
I had something similar once, I pulled the machine out and tipped it on its side so i could get at the underneath, the back of the filter is attached to the drum by a rubber tube which is held in place to the drum by jubilee clips, if you disconnect the tube from the drum you can clear out anything caught in there. Mine was caused by a bra wire which was sticking up and rubbing on the inner drum and there was a lot of fluff and rubbish trapped by the wire. Be careful as the machine will be very heavy.

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