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help building my computer

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Hello people, So TL;DR I have a problem with my computer when I switch it on. Now im no computer technical specialist but I hear 5 POST beeps indicating a problem with the CPU or the ram. The CPU … Read More
DawDaws12 Avatar
1m, 2w agoPosted 1 month, 2 weeks ago
Hello people,

So TL;DR I have a problem with my computer when I switch it on. Now im no computer technical specialist but I hear 5 POST beeps indicating a problem with the CPU or the ram. The CPU looks fine, so does the ram. I have gone ahead and contacted my parts providers. they said use a skylake CPU so I ordered one but the problem still happens. I have posted on many computer sites such as Tom's hardware but not get got a response that actually works. all my parts are listed below. If the problem still occurs I might have to take it in to a local computer technician. But I thought I might give it another chance.

Specs:

Intel G3930 (Skylake)

16 GB DDR4 RAM

Gigabyte H110M-S2H motherboard

500w PSU

Thanks for your time and help!
Tags:
DawDaws12 Avatar
1m, 2w agoPosted 1 month, 2 weeks ago
Options
Best Answer
You should rule things out 1 at a time.
Remove all hard drives,grfx cards,ram sticks.
Look over the motherboard and confirm all connections to to motherboard is correct,if you put motherboard into case yourself check all screws are in the correct holes by looking in motherboard manual (can cause short and stop startup if wrong)
Turn power on - does your CPU fan spin?
Power off and replace one strip of ram at a time after each restart.
Do you have another power supply to test?

All Responses

(23) Jump to unreadPost an answer
Responses/page:
#1
Cpu failure most likely
#2
What have you tried so far? Has it ever worked?

The first thing I would try is to take the ram out, quick Puff of air in the ram slots and put it back in. Could just not be seated correctly
#3
Try removing and reinserting the cpu just incase its not properly secured in
#4
Can you get into the bios?

I had a similar problem. In that I couldn't boot. I had a Kaby Lake cpu and I needed to update the bios for it to be compatible. Had to use a sandy lake just to update.

Your motherboard could be dead. Worst possible scenario.

You're sure your ram is compatible? Ddr4? Try just one stick.

Sounds really obvious, but you sure you've connected the cpu power pin? Not just the motherboard?
#5
Motherboard not dead I can see the standard yellow lights. CPU and ram have been reseated several times with a blow of air. In addition, I'm also trying to update the bios but can't get into it im afraid hence I brought a skylake CPU so I can upgrade to the kabylake processor. All connections look good. RAM is ddr4 corsair. The PC just keeps power-cycling.

Edited By: DawDaws12 on Mar 09, 2017 16:56: Answer to questions
#6
A motherboard can be dead even if it lights up. I have a motherboard that only works when 1 ram stick is inserted from when I bent a pin on the motherboard so try that to
#7
I will try this.
#8
Hi your ddr4 module is single or dual channel?
#9
its this one
https://www.amazon.co.uk/gp/product/B00MTSWFMM/


Edited By: niceroundpound on Mar 09, 2017 18:36
#10
Are the parts your using new? Do you know they work? If I were you I would Google the parts compatability as you say in your first post the sellers told you what to put in? By this do they actually know what's compatible?
#11
If you have multiple sticks of ram you should try each stick on its own in different slots on the motherboard, ram is more likely than the CPU to be the problem in my opinion.
#12
You should rule things out 1 at a time.
Remove all hard drives,grfx cards,ram sticks.
Look over the motherboard and confirm all connections to to motherboard is correct,if you put motherboard into case yourself check all screws are in the correct holes by looking in motherboard manual (can cause short and stop startup if wrong)
Turn power on - does your CPU fan spin?
Power off and replace one strip of ram at a time after each restart.
Do you have another power supply to test?
#13
Updating the bios would be my first port of call. When I first built a PC I couldn't post. Went over it and over it until I found out the bios needed updated to work with my CPU. I wasn't able to update it without having a CPU which worked with the older bios. Rather than buy a new CPU, I just bought a new motherboard. It worked instantly after that.
#14
5 beeps indicate CPU error as per GIGABYTES FAQ http://www.gigabyte.com/Support/Faq/816

You haven't bent any of the pins? Check both the CPU and the MB.

Found this online - although this is related to RAM
For anyone else coming to this thread with this issue, this MB has a RAM module with locks on only one side. If you put the RAM in how you usually would and just lock the one side into place it won't register the RAM and will give you this error. You'll need to push the non-locking side of the RAM down first with some force, and THEN place the other side in and lock it into place.
This isn't noted anywhere in the manual, or anywhere online, but placing the ram in how you normally would results in one side raising up too high
#15
If it's 5 long beeps and then restarts, try reseating your RAM. It's VERY easy to not seat RAM correctly, especially with DDR4

And the G3930 is not a skylake processor 8) Hope you get it sorted!!

Edited By: xfaxfa on Mar 09, 2017 19:43
#16
As you have already tried a new skylake cpu its unlikely to be a cpu problem, if you have 2 sticks of ram try them one at a time in case one is faulty, also check the motherboard battery is properly fitted and the clear cmos jumper is open, and ensure the 4 pin power connector for the cpu is connected
#17
So basically, I cannot get into bios. Yes, the parts are all new. No bent pins. Am I placing the RAM the wrong way. I do hear a click when I push down on it. It seems firm. Gap is matching the gap on the motherboard. CPU fan blades are spinning. I will post a picture. Power supply is fine. Oh yeah, I forgot to add I don't have a graphics card in it as I was told it can run without one. Am I wrong?

Edited By: DawDaws12 on Mar 09, 2017 20:30: Answer to questions
#18
xfaxfa
If it's 5 long beeps and then restarts, try reseating your RAM. It's VERY easy to not seat RAM correctly, especially with DDR4
And the G3930 is not a skylake processor 8) Hope you get it sorted!!
Looks like the op is trying to use a Kabylake cpu on a board which does not support them without a bios update so went and bought a second kabylake cpu to update the board!
#19
DawDaws12
So basically, I cannot get into bios. Yes, the parts are all new. No bent pins. Am I placing the RAM the wrong way. I do hear a click when I push down on it. It seems firm. Gap is matching the gap on the motherboard. CPU fan blades are spinning. I will post a picture. Power supply is fine. Oh yeah, I forgot to add I don't have a graphics card in it as I was told it can run without one. Am I wrong?

Your board does not support Kabylake processors until updated to bios F20 so you will need to find a skylake cpu to get into the bios. As noted above your Celeron is Kabylake and not skylake and this is why you get the 5 beeps as the cpu is not being recognised https://ark.intel.com/products/97452/Intel-Celeron-Processor-G3930-2M-Cache-2_90-GHz

Your best bet is to either buy an older skylake cpu or replace the motherboard with a more recent one which supports kabylake out of the box

Edited By: emodan on Mar 09, 2017 20:36
#20
he already tried with skylake and the problem still exists, no bent pins, psu connected properly, what I suggest is to try different ddr 2133 instead of 2400 but your motherboard should slow your ddr to 2133 and run normal
#21
well good news guys it works!! I blew the ram socket and rechecked all connections. Quite surprised. Nevertheless there is another problem: It says Startup repair dialog and I am currently running it for a long period of time. Any ideas? I am running windows 7 on a 500GB WD hdd

Edited By: DawDaws12 on Mar 09, 2017 21:11: typo
#22
Yes, im sorry! Thank you each and every one of you who have aided me. I cannot thank you enough, it is my first time building a computer and I get very anxious as these parts cost a fortune, so incredible big thank you.!! Alright, thats all the hardware part done. Computer works fine. Now the software windows 7 is corrupted so i will attempt to restore the system image.
#23
Ram speed might be too fast, I had that motherboard with a g4400 and ram wouldn't go above 2666 mhz.

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