My partner took out a £35 phone contract 2 years ago, she took out contracts for the 2 kids at £13, around 1 year ago.
Her phone broke around 6 months ago, so she took out a new £35 phone on the shared plan.
Her understanding, was when 1st phone was up, that would be cancelled, with one of the other 3, becoming plan leader.
However 3 separate Ee workers are telling her the prices of all the plans will go up to basically the same price as paying for the 4 phones.
Surely they cant do this?
Should also add, all phones share her 1 plan, 5gb data, 600minutes